- Report: #1470976
Complaint Review: Ignition Nirvana - Cross Plains Wisconsin
Reported By:
Luanne -
VICTORIA, Texas, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Ignition Nirvana
8079 Maurer Rd Cross Plains, 53528 Wisconsin, United States
Phone:
8882864941 - 8443874450
Web:
https://ignitionnirvana
Categories:
Business Rating:
(0)
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Ignition Nirvana Paid for Christmas gift never delivered Cross Plains Wisconsin
I placed an order online with Ignition Nirvana in Cross Plains, Wisconsin on Dec. 9, 2018 a VW Beetle 3D LED Light as a Christmas gift. I received an email back the same day thanking me for my order with a receipt for $24.99 that had all the shipping and billing information on it and said it was on it's way. I'm in south Texas it was shipping to N.C. The package never arrived by Christmas .
I've tried calling 1-888-286-4941 all I get is a busy signal and 1-844-387-4450 a recording comes on about changing the recording or something. I went to the tracker again it said it shipped from China December 20, 2018. Now I went to the tracker again and it says it went to another location in China on December 25, 2018. Haven't received anymore emails from Ignition Nirvana.
There is NO WAY to get in touch with them, phones don't work, emails don't work, the support button on their page doesn't work or where it says to "Contact Us" doesn't even work. Ignition Nirvana says they are at 8079 Maurer Rd., Cross Plains, WI 53528 but on Google Earth that address leads up a dirt road to The Appleberry Farm. I don't know if this is the place for Ignitioon Nirvana but I even tried to call The Appleberry Farm and it says they are closed for the season. So somthing is real fishy with this company. So, should I wait to see if the package will ship or should I contact mastercard to see if I can get my money back. I'm also filing a report on the Wisconsin BBB against this company and they have told me they've had quite a few complaints for this company during the holidays.
At the end of this report it says No I didn't use CC but I did and no place to change that information.
1 Updates & Rebuttals
Luanne
VICTORIA,Texas,
United States
Never received order from Ignition Nirvana
#2Author of original report
Tue, January 22, 2019
I went to Google Earth to see the location of this company, Ignition Nirvana, They are located at 8079 Mauer Rd, Cross Plains, Wis. 53528 It shows as the same address for The Appleberry Farm. I (think) Ignition Nirvana is at this address also. I tried calling The Appleberry Farm and got a recording that said they are closed for the season.
I sent Ignition Nirvana an email about my order and questioned why they have the same address as The Appleberry Farm. Sara wrote back and said "they" (Appleberry Farm) is not associated with them and has nothing to do with them so do not harass them. Now the Ignitioon Nirvana website is down. I THINK these people at The Appleberry Farm and Ignition Nirvana are one in the same.
I will NEVER order from them again. Sara said she would refund my money but hasn't responded anymore. Phones still not working. Their website said they were their company was 100% guaranteed. I will try to call Mastercard to see what I can do.
