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  • Report:  #1222428

Complaint Review: iheartmycurves - Internet

Reported By:
kristinpuro - parma, Ohio, USA
Submitted:
Updated:

iheartmycurves
Internet, USA
Phone:
561-990-8372
Web:
http://heartmycurves.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I ordered a waist trainer from http://heartmycurves.com, a site I found under the username curvyhearts99 on instagram, nearly 3 weeks ago.  I asked for a shipping update and was provide with a link stating the shipping policies, which stated items ship within 14 business days.  So, at this point its been more than 14 days.  I requested a refund and recieved a snarky reply saying they do not issue refunds and that they have something stating I agreed to this.  I requested the copy she spoke of and was not provided with it.  What I agreed to was to get my product within 2 weeks.  No such thing happend. I also received no refund nor product.  This is the poorest customer service I have ever had.  I hope no one makes the same mistake I did.  I was however able to order a BETTER product from a BETTER company for half of the cost and 2 day shipping.  Good luck on staying in business treating customer this way. 



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