- Report: #80314
Complaint Review: IHOP - SPARTANBURG South Carolina
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IHOP
SPARTANBURG,SC SPARTANBURG, 29307 South Carolina, U.S.A.
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IHOP ripoff! I did not get what I had ordered. I had to pay the price of what I should have gotten. SPARTANBURG South Carolina
First of all, my husband and I, and a lot of our friends eat often at this IHOP. I don't mind paying for what I order if I get what I order, which on this night I did not get. I don't plan to come back and I plan to tell anyone I can how things are ran there.
I'm sorry, but for a THURSDAY that place sure was not busy. Now I know why! It's not the money It's the principle of how it was handled. Somebody better wake up and see what's happening to the ham they said I got on my plate and had to pay for. I told the girl when we paid that we would not be back. I know our busines with Ihop won't make you or break you, but word of mouth will.
Marie
29355, South Carolina
U.S.A.
I'm sorry, but for a THURSDAY that place sure was not busy. Now I know why! It's not the money It's the principle of how it was handled. Somebody better wake up and see what's happening to the ham they said I got on my plate and had to pay for. I told the girl when we paid that we would not be back. I know our busines with Ihop won't make you or break you, but word of mouth will.
Marie
29355, South Carolina
U.S.A.
1 Updates & Rebuttals
Niki
Baltimore,Maryland,
U.S.A.
Same Thing Happened To Me, But I Didn't Pay
#2Consumer Comment
Mon, August 09, 2004
I went to IHOP some time last semester. I ordered the Big Steak Omelette without onions. When it arrived, I inspected it because I dslike onions very much. I found onions in the omelette, so I notified my server. She apologized and took it back. My friend didn't want to eat his food while I was just sitting there, but I did not want his food to get cold. I received my 2nd omelette, and again I inspected it. I was confident that they would not make the same mistake twice. However, they did. I was hungry and upset. By this time my friend was finished eating, so we decided to just leave. Our server apologized again. She gave us our check and told us that the manager would have to remove the omelette from our bill. As we walked to the register, we could hear our server yelling at the cooks about my order. We told the cashier/host why we were not paying for the omelette. She turned to the manager who was sitting in a booth talking to someone (a friend?). He was livid that we refused to pay for the omelette. He called over our server, and yelled at her. I felt bad for our server because it was not her fault. My friend defended the server, and we suggested that his cooks read more clearly next time. We paid for my friend's meal, and gave our server a big tip right in front of the manager.
