- Report: #1428149
Complaint Review: Ilus - California
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Author Confirmed
Why?
Ilus
California, United States
Phone:
1-855-746-0306, 1-855-683
Web:
www.krasa-skin.com
Categories:
Business Rating:
(0)
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Ilus/Krasa beauty products scam California
Answered ad for $2 trial for Krasa (Ilus) skincare on cellphone. Coulnd't see the callback phone, screens changed quickly. No email confirmation sent. No customer I.D. number or contact info given. No paper order send in the box, and two products instead of one. Contacted by email and they sent a cancellation form asking for I.D., but no I.D. number. Found $103 and $109 on my card this week for the two products. Called to tell them I would send the unopened package back and they only give a 40% refund, PURE B.S.! They stated they are in legal limits because I agreed by checking a box I couldn't see very well on my phone. Am calling card compan;y to disput both charged since they are not willing to cooperate - such a scam! Hope there is a class action lawsuit - someone should jump on this. No transparency, false informaton. Phone bill showed FL, they said they were in Palmdale, CA. Charged me $103 and $109 against my will.
