ImpressVictim
Ohio,#2Consumer Comment
Fri, February 14, 2014
Impress has been filling the page up with rebuttals like: "Impress is real" and viciously attacking their victims once more online. I am myself a victim of Impress Vacation's scam. I've been dealing with Impress since March 2013. The whole reason I came online was to make others aware. I would not wish this ordeal upon anyone.
I hope more victims will put their detailed experiences online so that readers can judge for themselves.
If you are a victim of this company you have the option of filing a complaint via the Missouri Attorney General:
http://ago.mo.gov/consumercomplaint.htm
Good luck
ImpressVictim
Ohio,#3Consumer Comment
Fri, February 14, 2014
Caution people: if it sounds too good to be true it is because it is too good to be true.
Why would random people target such an unknown company? These people are seeking help online from others who've gone through the same ordeal.
Would any legitimate company even think of coming online to post slanderous comments about such a small company?
Diane
#4Consumer Comment
Tue, April 16, 2013
I think it's a shame that so many people post on this site with the freedom to make-up lies and about a company. I just returned from an amazing vacation that I booked through Impress. I too was called by Impress three months ago. I was told that as part of a promotion I was eligible for a wonderful Florida vacation. I was not told that I had "won" a trip, I was clearly informed that it was part of a promotion. I was told that the deposit was non-refundable (this is standard in the travel industry. I just lost $1,700.00 on two Delta tickets that were non-refundable)
Our trip was worth well over $2000.00 - we were able to enjoy a cruise and two theme parks. Okay, the only bummer was is that we had to sit through a 90 minute timeshare pitch, but in all fairness, Impress told us about that prior to taking our deposit. So, for $574.00 USD - about $600 CD, our family of four had a great time! Thanks Impress! There is no way Impress had your credit card number unless you gave it to them. I honestly believe a lot of the complaints on this board are either bogus, placed by a competitor, or placed by people that simply didn't listen to the terms. How can someone be pushy or not take no for an answer - why didn't you simply hang-up on the phone?
Russ
#5Consumer Comment
Mon, April 15, 2013
As an added note, if this company was so bad, why would Disney approve and license them?
http://www.disneywebcontent.com/index.php?msid=12859
Make sure your information is correct before you start implying things that are not true. My kids are taught that at a early age.
Russ
#6Consumer Comment
Mon, April 15, 2013
I was looking online and saw this report regarding Impress Vacations. I have used this company for two of my family vacations and had no problems at all. Not only did we get a vacation (exactly as explained to us) that had to value over $3000, we saved on airfare and the registration fees were well worth the price. I can't believe that there are so many people jump to conclusions without ever taking their trip. It's like telling someone that a triple layer chocolate cake is going to taste terrible just because they've never tasted it ! I hope that this will help those that haven't taken their trip so they can feel assured that it's very real and well worth it.
Charles
#7General Comment
Fri, March 22, 2013
I think it's a shame that so many people post on this site with the freedom to make-up lies and about a company. I just returned from an amazing vacation that I booked through Impress. I too was called by Impress three months ago. I was told that as part of a promotion I was eligible for a wonderful Florida vacation. I was not told that I had "won" a trip, I was clearly informed that it was part of a promotion. I was told that the deposit was non-refundable (this is standard in the travel industry. I just lost $1,700.00 on two Delta tickets that were non-refundable) Our trip was worth well over $2000.00 - we were able to enjoy a cruise and two theme parks. Okay, the only bummer was is that we had to sit through a 90 minute timeshare pitch, but in all fairness, Impress told us about that prior to taking our deposit. So, for $574.00 USD - about $600 CD, our family of four had a great time! Thanks Impress! There is no way Impress had your credit card number unless you gave it to them. I honestly believe a lot of the complaints on this board are either bogus, placed by a competitor, or placed by people that simply didn't listen to the terms
Victor
Herndon,#8Consumer Comment
Wed, March 20, 2013
I'm a little confused by your story. You first stated that the rep from Impress had asked for her VISA number just to "hold" her place and "confirm" her trip details. Then you say that right after the call she called her VISA fraud department so the transaction can be stopped. My question is, what transaction did she want stopped? You then wrote that she called Impress back to ask for a refund. What refund? Did she know that Impress travel was going to charge 600 dollars to her VISA when she gave it to them? Did she authorize Impress to charge her VISA or not? If she didn't authorize a transaction and she only gave her VISA card to hold her place and confirm her trip details then the fraud department at VISA should have not allowed a 600 dollar transaction to occur. If one did occur then VISA should have removed that unauthorized transaction from her VISA account. I'm curious about the details because I receive voice mails of very excited people calling me telling me I won a free trip as well. I never call, but I do wonder if they ask for money up front.