- Report: #184799
Complaint Review: IMusicSearch.com MyMusicInc - Whitby Ontario
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IMusicSearch.com MyMusicInc
369-701 Rossland Road East Whitby, L1N 1A1 Ontario, Canada
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IMusicSearch.com MyMusicInc ripoff fraudulent deceptive practices complaint steal money crooks Whitby Ontario
I bought a lifetime membership to iMusicSearch.com, aka MyMusicInc. for $34.95. When I found out that most of the music was illegal, I emailed them for a refund.
On this company's home page AND faq page, it states there is a 100% satisfaction guarantee, and that I could cancel my membership within 30 days for a full refund. I cancelled within a week, and the only thing they sent me was a generic automated email.
I have tried to contact them 3 more times since then, to no avail. I have also contacted the Better Business Bureau, who had to close the account because of a lack of response by iMusicSearch. I reported them to the FTC and to the Internet Crime Complaint Center (IC3), and still nothing has been done.
I know I'm not the only one who's been ripped off by these people, so why hasn't anyone done anything about it?
Jennifer
Marion, Illinois
U.S.A.
On this company's home page AND faq page, it states there is a 100% satisfaction guarantee, and that I could cancel my membership within 30 days for a full refund. I cancelled within a week, and the only thing they sent me was a generic automated email.
I have tried to contact them 3 more times since then, to no avail. I have also contacted the Better Business Bureau, who had to close the account because of a lack of response by iMusicSearch. I reported them to the FTC and to the Internet Crime Complaint Center (IC3), and still nothing has been done.
I know I'm not the only one who's been ripped off by these people, so why hasn't anyone done anything about it?
Jennifer
Marion, Illinois
U.S.A.
1 Updates & Rebuttals
Jennifer
Marion,Illinois,
U.S.A.
iMusicSearch response to complaint
#2Author of original report
Tue, April 04, 2006
After posting this report, I sent an email to all four iMusicSearch and MyMusicInc. email contacts that included a link to my rip-off report. Shortly after, I got a response that included a link to their refund page. I submitted my request, but I'm waiting to see if it takes another 3 months to actually get the money back into my account. If you are having trouble these companies, the link to the refund page is: www.musicinc.cc/eng/refund_request.php?co=mmi Or go directly to iPay and let them know of the situation.
