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  • Report:  #1283761

Complaint Review: Indian Trails - Southfield Michigan

Reported By:
Britt - east lansing, Michigan, USA
Submitted:
Updated:

Indian Trails
Southfield, Michigan, USA
Web:
www.indiantrails.com
Categories:
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 I am a college student and I make several trips back home. In my three years of college Indian Trails is THE WORST bus service I have ever taken. The only way I would take this bus is if it is an absolute emergency. Other than that I would never recommend. First, compared to other bus services I have taken, a round trip is expensive. The booking fee online is ridiculous. I booked my ticket two weeks before my trip, it didn't make a difference. As far as the trip goes, the isles are tight and so is the seating. My hips are touching the person's next to me as I write this. There's absolutely no room. I will say that they actually were on time, but that doesn't mean much when the particular drivers I had were RUDE. The fact that you have to print basically 4 different papers for your trip to give to the driver is nonsense, but this was my first time, I didn't know that. Other bus services allow you to show them your ticket on the phone, or they don't collect your ticket. Indian Trails does however. The drivers were disrespectful, and gave me the hardest time. I had to buy a whole new ticket just to get on the bus back home. I spent so much money on this trip just to have terrible service, a long ride with multiple stops, and jerks for drivers. This was a rip off and if there was a way to get ALL of my money back I would be very happy. So DO NOT take this bus unless you are out of options.



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