- Report: #1401707
Complaint Review: Instantly VIVID - High Point North Carolina
Reported By:
Kay Ren -
Wise, Virginia, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Instantly VIVID
High Point, 27263 North Carolina, United States
Phone:
855-412-3144
Web:
instantllyVIVIDCream.com Instantlyvivid.org instantlyvivid.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Instantly VIVID VIVID Repair Cream, VIVID, simply Flawless Cream Taclight Concepts LLC I ordered a Taclight for $9.95...they charged me $49.99...they will not give full refund Lakeland, Florida Internet High Point North Carolina
In early September I ordered a Taclight that was advertised for $9.95
When I received my bank account info, they had charged me $49.99.
I immediatley phoned them, and they said if I wanted refund, that I would have to return the light at my expense. I returned it onSept 15, 2017, they received it on 9/18/17.
When I did not see a refund on my bank accoutn, i called them, because they told me that it would take a few days to post refund to my account. 9/22/17 I phoned about refund...cust. serv. rep. said they had refunded $4.95...she said that they were posting a refund in the amount of 40.04. I said that did not total the amount it cost me, plus I had to pay the return shipping on it.
She said there was a restock charge. They kept saying that I paid for it that I should have kept. Never have I paid $50 for a flashlight.
this was totally a rip-off and don't know when I will receive the refund, minus The $5.
1 Updates & Rebuttals
Jo
Wise,Virginia,
United States
reversed their decison
#2Author of original report
Tue, February 06, 2018
A supervisor from the company and apologized for the rude reception that I got from their representatives.
She told me that they would refund the total amount that they had charged me.
GREAT NEWS!
She was very cordial.
