Complaint Review: Integrity Program - Internet

I was hired from an add in the paper that said" travel, make fun, have money etc..." we started in washington state and went to idaho, nebraska, minnessotta, mich. ind. miss. okla. tx. nm. az. ca.( we stayed in ca for about three months!) I MADE at least 1000 a week, but never saw any of it, we get paid about 8 dollars per sale, and I was selling 100 per week. It went on my BOOKS which went negative balance due to cancells that I supposedly had when the company found out that I was going to be leaving soon. ( I am due to have a baby in sept.) they did the same to my boyfriend, he was a 100 sale agent too! we got paid 25 $ a night and had to pay for our own hotels, that came off the books... I was never abused physically, but saw others who were. Ill admit, I was brainwashed, we all are~ they make you think that there is no other place for you. We were never discouraged to contact our families, I called twice a week, but most of the kids were runaways or did not have parents to call, plus we were always so busy its hard to find time to do that. The thing that bugged me most was the fact that I am pregnant ans was made to walk out in the rain, snow, heat, WHATEVER, and sell magazines.(with no days off, besides when we drove to another state, which I always drove.) So when I told them that I was tired and wasnt going to work one day, thay had no choice, they knew that by that point, that the only reason I was still there is because my boyfriend loved doing that, he liked making sales and we were both really good at it! I just couldnt do it any more, I was pregnant, and for once had to put myself first. So finally him and I left. We have talked to our manager, they arent doing so well, since all of the "old heads" left, the crew fell apart. I will admit that i'm glad that I didnt work for a crew that revolved around drugs, but, they somehow get you to work your *&* off, to benefit them. The owner has a rolls royce, bentley, escalade, and multiple properties, and who do you think worked for it? the only thing I want, is to see the ten thousand that my 1099 form said that I had earned. I will have to pay at the end of the year. Ill admit that I did probably MAKE that much, but never actually SAW any of it... like I said if i can be any help to anything , please let me know. Ill cooperate.

I am really concerned by what the two ex-employees have stated. It just stinks of major abuses - to the employees themselves. Do you sign contracts when you start with them? Do they pay you by check or by cash? Do you all sleep together in a hotel room? Who is your manager/driver? I am really troubled for the employees as well as the people they scam. It plainly reeks of multiple violations and abusive behavior. Someone should file a lawsuit against them - or what about a class action lawsuit??? When you are on the road, are you able to stay in touch with loved ones? It sounds CULT LIKE - and very fishy.

How they hire- They mostly do work of mouth, or they find people in the neighborhoods that want to get out. They also place their numbers in newpapers. How do they choose their towns- well its not called towns, its call T's. And the person that is knocking on your door doesnt get to pick, they are told my their car handlers what neighborhood they are going to knock. How much do they get paid- different crews different pay. On integrity, they pay you 20 if you have over 5 sells a day and 25 if you meet your quota, and then if you have 10 sells with over 100 in cash you get a bonus of like 15 dollars. that must pay for your food, drink, whatever you need. On the weekends they give you 50 and if you have money on your "books" then you can ask for more. Really its a scam to get your money. They are completing to win a contest by collecting 20000 points. Thats what those numbers are beside the mag list. Its not true if you give them cash they get extra points. Most of them take the money and never hand it over for an order. They take it to buy food or what not.

Source whois.domaintools.com/integritypgm.com Registrant Contact: Integrity Program Terra Robbins (TERRA_Whois Privacy and Spam Prevention by DomainTools.com) +1.7025536545 Fax: +1.7025536545 2620 S Maryland Pkwy Las Vegas, NV 89109 US Also, the Better Business Bureau in Las Vegas has this to say - (source: vegasbbb.org/rptrel.asp?bbbid=71431) Better Business Bureau Serving Southern Nevada 2301 Palomino Lane Las Vegas, NV 89107 (702) 320-4500 Fax: (702) 320-4560 [email protected] BBB Reliability Report Integrity Program, LLC 2620 S. Maryland Pkwy. #953 Las Vegas, NV 89109 General Information Original Business Start Date: March 2005 Type of Entity: Limited Liability Corporation Principal : Terra Robbins, Manager Phone Number: (702) 553-6545 BBB Membership: This company is not a member Type-of-Business Classification: Magazines - Subscription Agents Web Site Address: www.integritypgm.com BBB Customer Experience Based on BBB files, this company has an unsatisfactory record BBB Definition: Unsatisfactory Record - A company has an unsatisfactory business performance record with the Bureau is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern BBB Definition: Pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the companys size and volume of business. of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark. with the Bureau due to unresolved complaints. Complaint History When considering complaint information, please take into account the companys size and volume of transactions, and understand that the nature of complaints and a firms responses to them are often more important than the number of complaints. The Bureau processed a total of 91 complaints about this company in the last 36 months, our standard reporting period. Of the total (91) in 36 months, (80) was/were closed in the last year. Complaints concerned: 30 - Sales Practice Issues BBB Definition: Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements. 3 - Sales presentation misrepresented the product 1 - Sales presentation misrepresented the service 13 - Sales presentation used dishonest sales practices 13 - General Sales Complaint Issues 1 - Service Issues BBB Definition: Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damage merchandise as a result of delivery service. 1 - Delayed completion of service 1 - Billing Or Collection Issues BBB Definition: Billing Or Collection Issues - Claims of alleged unknown specifics. 1 - General Credit or Billing Complaint Issues 50 - Delivery Issues BBB Definition: Delivery Issues - Claims of alleged delayed or delivery ordered merchandise or materials. 37 - Non-delivery of products 2 - Delivery of unordered products 11 - General Delivery Complaint Issues 9 - Refund or Exchange Issues BBB Definition: Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services. 1 - Failure to honor refund, exchange or credit policies 8 - General Refund or Exchange Complaint Issues Of the above 91 complaints in the last 36 months, (80) was/were closed in the last year as: 55 - Resolved BBB Definition: Resolved - The company resolved the complaint issues. 24 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB. 31 - Company resolved the complaint issues. The consumer failed to acknowledged acceptance to the BBB. 2 - Unresolved BBB Definition: Unresolved - The company failed to resolve the complaint issues. 2 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatoryprocess. 6 - Administratively Closed BBB Definition: Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome. 6 - BBB determined the company made good faith and reasonable offer to resolve the issues, but the consumer did not accept the offer. 17 - No Response BBB Definition: No Response - The company failed to respond to the complaint. 17 - Company failed to respond to the BBB or to the consumer to resolve the issues. License Information As of 8/11/2006, the Bureau has been UNABLE to confirm this company has a valid local business license BBB Definition: License - A permit or accreditation required by the State, Province, County or Municipality where a company is located indicating competence or professional certification that allows the company to provide products or services related to their particular field or industry. for the locale in which they operate. IF A CONSUMER DOES BUSINESS WITH AN UNLICENSED FIRM, THEY DO SO AT THEIR OWN RISK. Report BBB Definition: Report - A summary of activity reflected in a companys BBB file. Includes basic business background, BBB membership information, and Bureau complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB. as of 6/19/2007 Copyright 2005 Better Business Bureau of Southern Nevada, Inc. The information contained in this report has either been provided by the company or has been compiled by the Bureau from other sources believed to be reliable. BBB reports can not be reproduced for sales or promotional purposes. As a matter of policy, the Better Business Bureau does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained herein is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

Source whois.domaintools.com/integritypgm.com Registrant Contact: Integrity Program Terra Robbins (TERRA_Whois Privacy and Spam Prevention by DomainTools.com) +1.7025536545 Fax: +1.7025536545 2620 S Maryland Pkwy Las Vegas, NV 89109 US Also, the Better Business Bureau in Las Vegas has this to say - (source: vegasbbb.org/rptrel.asp?bbbid=71431) Better Business Bureau Serving Southern Nevada 2301 Palomino Lane Las Vegas, NV 89107 (702) 320-4500 Fax: (702) 320-4560 [email protected] BBB Reliability Report Integrity Program, LLC 2620 S. Maryland Pkwy. #953 Las Vegas, NV 89109 General Information Original Business Start Date: March 2005 Type of Entity: Limited Liability Corporation Principal : Terra Robbins, Manager Phone Number: (702) 553-6545 BBB Membership: This company is not a member Type-of-Business Classification: Magazines - Subscription Agents Web Site Address: www.integritypgm.com BBB Customer Experience Based on BBB files, this company has an unsatisfactory record BBB Definition: Unsatisfactory Record - A company has an unsatisfactory business performance record with the Bureau is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern BBB Definition: Pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the companys size and volume of business. of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark. with the Bureau due to unresolved complaints. Complaint History When considering complaint information, please take into account the companys size and volume of transactions, and understand that the nature of complaints and a firms responses to them are often more important than the number of complaints. The Bureau processed a total of 91 complaints about this company in the last 36 months, our standard reporting period. Of the total (91) in 36 months, (80) was/were closed in the last year. Complaints concerned: 30 - Sales Practice Issues BBB Definition: Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements. 3 - Sales presentation misrepresented the product 1 - Sales presentation misrepresented the service 13 - Sales presentation used dishonest sales practices 13 - General Sales Complaint Issues 1 - Service Issues BBB Definition: Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damage merchandise as a result of delivery service. 1 - Delayed completion of service 1 - Billing Or Collection Issues BBB Definition: Billing Or Collection Issues - Claims of alleged unknown specifics. 1 - General Credit or Billing Complaint Issues 50 - Delivery Issues BBB Definition: Delivery Issues - Claims of alleged delayed or delivery ordered merchandise or materials. 37 - Non-delivery of products 2 - Delivery of unordered products 11 - General Delivery Complaint Issues 9 - Refund or Exchange Issues BBB Definition: Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services. 1 - Failure to honor refund, exchange or credit policies 8 - General Refund or Exchange Complaint Issues Of the above 91 complaints in the last 36 months, (80) was/were closed in the last year as: 55 - Resolved BBB Definition: Resolved - The company resolved the complaint issues. 24 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB. 31 - Company resolved the complaint issues. The consumer failed to acknowledged acceptance to the BBB. 2 - Unresolved BBB Definition: Unresolved - The company failed to resolve the complaint issues. 2 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatoryprocess. 6 - Administratively Closed BBB Definition: Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome. 6 - BBB determined the company made good faith and reasonable offer to resolve the issues, but the consumer did not accept the offer. 17 - No Response BBB Definition: No Response - The company failed to respond to the complaint. 17 - Company failed to respond to the BBB or to the consumer to resolve the issues. License Information As of 8/11/2006, the Bureau has been UNABLE to confirm this company has a valid local business license BBB Definition: License - A permit or accreditation required by the State, Province, County or Municipality where a company is located indicating competence or professional certification that allows the company to provide products or services related to their particular field or industry. for the locale in which they operate. IF A CONSUMER DOES BUSINESS WITH AN UNLICENSED FIRM, THEY DO SO AT THEIR OWN RISK. Report BBB Definition: Report - A summary of activity reflected in a companys BBB file. Includes basic business background, BBB membership information, and Bureau complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB. as of 6/19/2007 Copyright 2005 Better Business Bureau of Southern Nevada, Inc. The information contained in this report has either been provided by the company or has been compiled by the Bureau from other sources believed to be reliable. BBB reports can not be reproduced for sales or promotional purposes. As a matter of policy, the Better Business Bureau does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained herein is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

Source whois.domaintools.com/integritypgm.com Registrant Contact: Integrity Program Terra Robbins (TERRA_Whois Privacy and Spam Prevention by DomainTools.com) +1.7025536545 Fax: +1.7025536545 2620 S Maryland Pkwy Las Vegas, NV 89109 US Also, the Better Business Bureau in Las Vegas has this to say - (source: vegasbbb.org/rptrel.asp?bbbid=71431) Better Business Bureau Serving Southern Nevada 2301 Palomino Lane Las Vegas, NV 89107 (702) 320-4500 Fax: (702) 320-4560 [email protected] BBB Reliability Report Integrity Program, LLC 2620 S. Maryland Pkwy. #953 Las Vegas, NV 89109 General Information Original Business Start Date: March 2005 Type of Entity: Limited Liability Corporation Principal : Terra Robbins, Manager Phone Number: (702) 553-6545 BBB Membership: This company is not a member Type-of-Business Classification: Magazines - Subscription Agents Web Site Address: www.integritypgm.com BBB Customer Experience Based on BBB files, this company has an unsatisfactory record BBB Definition: Unsatisfactory Record - A company has an unsatisfactory business performance record with the Bureau is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern BBB Definition: Pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the companys size and volume of business. of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark. with the Bureau due to unresolved complaints. Complaint History When considering complaint information, please take into account the companys size and volume of transactions, and understand that the nature of complaints and a firms responses to them are often more important than the number of complaints. The Bureau processed a total of 91 complaints about this company in the last 36 months, our standard reporting period. Of the total (91) in 36 months, (80) was/were closed in the last year. Complaints concerned: 30 - Sales Practice Issues BBB Definition: Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements. 3 - Sales presentation misrepresented the product 1 - Sales presentation misrepresented the service 13 - Sales presentation used dishonest sales practices 13 - General Sales Complaint Issues 1 - Service Issues BBB Definition: Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damage merchandise as a result of delivery service. 1 - Delayed completion of service 1 - Billing Or Collection Issues BBB Definition: Billing Or Collection Issues - Claims of alleged unknown specifics. 1 - General Credit or Billing Complaint Issues 50 - Delivery Issues BBB Definition: Delivery Issues - Claims of alleged delayed or delivery ordered merchandise or materials. 37 - Non-delivery of products 2 - Delivery of unordered products 11 - General Delivery Complaint Issues 9 - Refund or Exchange Issues BBB Definition: Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services. 1 - Failure to honor refund, exchange or credit policies 8 - General Refund or Exchange Complaint Issues Of the above 91 complaints in the last 36 months, (80) was/were closed in the last year as: 55 - Resolved BBB Definition: Resolved - The company resolved the complaint issues. 24 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB. 31 - Company resolved the complaint issues. The consumer failed to acknowledged acceptance to the BBB. 2 - Unresolved BBB Definition: Unresolved - The company failed to resolve the complaint issues. 2 - Company failed to resolve the complaint issues through the BBB voluntary and self-regulatoryprocess. 6 - Administratively Closed BBB Definition: Administratively Closed - The BBB determined the company made a good faith and reasonable effort to resolve the issues, although the complainant was not always satisfied with the outcome. 6 - BBB determined the company made good faith and reasonable offer to resolve the issues, but the consumer did not accept the offer. 17 - No Response BBB Definition: No Response - The company failed to respond to the complaint. 17 - Company failed to respond to the BBB or to the consumer to resolve the issues. License Information As of 8/11/2006, the Bureau has been UNABLE to confirm this company has a valid local business license BBB Definition: License - A permit or accreditation required by the State, Province, County or Municipality where a company is located indicating competence or professional certification that allows the company to provide products or services related to their particular field or industry. for the locale in which they operate. IF A CONSUMER DOES BUSINESS WITH AN UNLICENSED FIRM, THEY DO SO AT THEIR OWN RISK. Report BBB Definition: Report - A summary of activity reflected in a companys BBB file. Includes basic business background, BBB membership information, and Bureau complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB. as of 6/19/2007 Copyright 2005 Better Business Bureau of Southern Nevada, Inc. The information contained in this report has either been provided by the company or has been compiled by the Bureau from other sources believed to be reliable. BBB reports can not be reproduced for sales or promotional purposes. As a matter of policy, the Better Business Bureau does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained herein is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

THANKS for your response to this complaint. How did you get involved with Integritypgm.com? How did you get paid? How did you work an area? For example, did you work in your hometown? Did you get dropped off in a town - or could you drive to "where-ever-ville" and start knocking on doors? How much money do Independent Contractors make? I am reminded of moonies that used to do door to door magazine selling. Please tell us you are not a part of them!

yah they really arent college students... there independent contractors... the managers tell the kids to tell you that there raising money for school, it sells better... they push numbers not integrity!! maybe they should change their name huh? if you want more info, let me know. i worked there for like a year and i know all the tricks!!!

Thanks, Robert, for explaining your view. Yes, I can see how this will present some problems and will even discuss this with the friend who did this. You make a clear case about the possible consequences (backfiring) that may result by simply allowing the check to be "lost" instead of "cancelled". Thank you so much. Getting back to the issue of Integrity Programs (integritypgm.com) they are clearly scammers - it is all over the internet - same stories, same scams and conartists. I am glad that they are being exposed for their dishonesty.

I still think your friend should have just honored the check. Cancelling the payment might have been a more honest way of not giving the money to the kid but that presents problems as well. In most cases, writing a check constitutes a contract to pay. Sounds like you and your friend had a bout of "donor's remorse." I understand that the bank rep. suggested it as the cheap way to not pay, but understand that it can backfire or have unpleasant consequences. Suppose I gave you a check for the lawn mower you sold me. I call my bank and report check #99925 lost. You play it safe by going to my branch of my bank to cash the check but they ask you to have a seat while they check some technical difficulty. A few minutes later, the Kenmore Village police walk in and wish to take you to the station for further questioning as to how your trying to cash a lost/stolen check. Now you've been embarrassed to say the least and explain everything to the cops. They believe you because low and behold, you know the serial number of the lawn mower you sold me. The cops come to my home and find the lawn mower in the garage. Guess who's going over to Elmwood Avenue for further questioning? Further, you could most likely sue me in court for breach of contract (the check) and intentional infliction of emotional distress and win. Remember, civil court only requires a preponderance of the evidence - is it more likely than not that I had no intentions of paying you for the lawn mower? See the picture? I'm self employed and my business success hinges on being honest with my clients. I understand that your report was to make folks aware of these college kids soliciting door to door, but I was afraid your reply might make others think of pulling the "lost check" trick when they don't want to pay after writing a check. Ask yourself what would you do if someone did this to you. And, as I've outlined in the scenario above, this "lost check" claim can backfire with serious concequences under certain conditions.

Really, the bank rep was the one that told my friend to register a lost check - which is a form of fraud when the kid goes to cash it and he can't . The situation was explained to the bank rep such was her solution - not hers. You do have a good point - thanks for your integrity - and my friend should have paid the $29 cancellation fee to stop payment on the check - She justified it because the bank rep suggested it and the donation was less than the fee to cancel.

So, the hope here is that when the college kid goes to cash the check he gets accused of forging a LOST check? My bank charges $22 for a stop payment so I'll assume the check was for $25 or less. Instead of chalking it up to a lesson learned, you convince your friend to commit FRAUD by claiming to have lost the check - which implies that the college kid somehow found it and is fraudulently trying to cash it. Nice. You just shown us all that there a frauds and cheats on both sides of the fence. At least the college kid didn't do anything that might cause your friend to be arrested and charged with fraud. I don't condone the college kid going door-to-door soliciting, but that doesn't mean it's ok to commit fraud as well!

So after showing my friend of the number of complaints of this fraudulent scheme, she called the bank to cancel the check. She discovered that it cost more to cancel the check than the check was worth - so the bank rep said that she could claim it was a lost check! HA! So that is what you can do! This happened in Novato, California.