- Report: #823694
Complaint Review: Intellect Computers - Internet
Reported By:
Shant -
Manchester, Nationwide, United Kingdom
Submitted:
Updated:
-
Author Not Confirmed
Why?
Intellect Computers
144 byry old road, M45 6AT Internet, United Kingdom
Phone:
0161 7678300
Web:
www.intellectonline.co.uk
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Intellect Computers Amir is claming that the main motherboard is not working anymore because there is a spillage on it. But the fact is, the motherboard was working perfectly fine, I only brought my laptop because there was a fault on the screen nothing else, Internet
I brought my laptop, which is acer 6920g to intellect computers owned by Amir, about two weeks ago because I had a problem with the screen. I will now explain Amirs point of view and mine. Amir is claming that the main motherboard is not working anymore because there is a spillage on it. But the fact is, the motherboard was working perfectly fine, I only brought my laptop to Amir because there was a fault on the screen nothing else, I used my HD TV as a screen for my laptop.
Amirs argument is because the motherboard has a spillage (Some liquid form) on it, when they tried to change the inverter to fix the screen, it caused a short circuit on the motherboard and damaged it. The reason why I am writing this because I have had a second opinion from another expert technician. I explained to him what has Amir told me, and he said ' the motherboard wouldn't short circuit, because anything has dried up in it already and, has not caused a problem will not then cause a problem.
So basically, I dont really know exactly what has Amir done to my laptop, he is not being honest with me and with his job, and I want my laptop back exactly how it was when I first handed to him to get it fixed.
Amirs argument is because the motherboard has a spillage (Some liquid form) on it, when they tried to change the inverter to fix the screen, it caused a short circuit on the motherboard and damaged it. The reason why I am writing this because I have had a second opinion from another expert technician. I explained to him what has Amir told me, and he said ' the motherboard wouldn't short circuit, because anything has dried up in it already and, has not caused a problem will not then cause a problem.
So basically, I dont really know exactly what has Amir done to my laptop, he is not being honest with me and with his job, and I want my laptop back exactly how it was when I first handed to him to get it fixed.
2 Updates & Rebuttals
Shant
Manchester,Nationwide,
United Kingdom
invalid report
#2Author of original report
Fri, January 20, 2012
i woud like to appologise formally to intellect computers for missunderstanding, and i
would also like to take this comment off from ripoffreport.com.
Ken
Colorado,USA
Here's some more information for you....
#3Consumer Comment
Wed, January 18, 2012
Liquid and electronics are a VERY bad combination. The liquid will become a corrosive, white-blue, paste on the electronics. The electricity and water (with it's impurities) are quite damaging. This type of damage is very distinctive and the cause is also obvious.
One thing I find odd about Amir's claim is they tried to replace the "inverter" and they hadn't done the prerequisite visual inspection before attempting any repair. This is a given in the repair industry.
Your second "expert technician" was very much in error in what he told you. It's true, the spill will pretty much dry up, but it will still absorb moisture from the air and continue it's corrosive action. It will actually eat through component leads and circuit board foils. This all occurs over time and is additive.
I spent 23 years as a senior technician in the consumer electronics industry and have seen this many times.
Many customers, especially if the unit was under warranty, deny that it could have ever happened.
Even if your computer is somehow made to work again, it may not be very reliable.
Your only alternative would appear to replace the board (too expensive) or replace the computer and keep the glass of water (soda) away from your computer.
Good luck and sorry you experienced this.
