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  • Report:  #714179

Complaint Review: Interactive Financial Corporation - Troy Michigan

Reported By:
Michael - San Jose, California, United States of America
Submitted:
Updated:

Interactive Financial Corporation
3250 W Big Beaver Rd Ste 300 Troy, 48084 Michigan, United States of America
Phone:
888-271-0179
Web:
www.ifcbranch.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I was employed at Interactive Financial Corporation for 4yrs. They recently did not renew their company licenses in the states I was originating loans in so they terminated me as an employee. I had a substantial amount of money in my branch reserve account and now the company will not give it to me.

The branch reserve account is derived from the total commission received on a loan, minus any expenses, then a set amount was reserved in the reserve account for future expenses and then the remaining amount becomes my gross pay check. I submitted payroll forms with a set amount to be withheld for expenses and Interactive Financial Corporation withheld 4 times the amount I requested without my authorization. They said it was their requirement and for future expenses.

Now that I am terminated, the company will not reimburse me my branch reserve account. I have been working with the labor Department and Hunt Gersin claims he doesn't owe me any money.

An ironic thing is that their payroll company they use is located on Crooks Street....


9 Updates & Rebuttals

Michael

San Jose,
California,
United States of America
STILL NO WORD FROM IFC OR HUNT GERSIN

#2Author of original report

Sat, September 24, 2011

Hi,

Just giving everyone an update. I have never heard from Hunt Gersin and he has quit acknowledging this issue. To date, I still have never been given any report or proof that the money I claim they owe me is incorrect or not true. Hunt claims they were doing an internal investigation about 4 months ago and I have received no information on this at all. No one is at the corporate office to answer a phone and they do not return emails or phone calls. I have spoken with a few loan officers that are currently working at Interactive Financial Corporation and they are very dissatisfied as well and have similar experiences with lack of communication.

For a company who says they are working on an internal investigation and would like to resolve the issue, there has been absolutely zero attempt for a resolution to this matter.

According to my employment contract, designed by Interactive Financial Corporation, I would have to take IFC to small claims court in Oakland County Circuit Court and the maximum claim is $3,000. They know this and they know it's not worth anyone's time and money to take them to small claims court. The only recourse one has is to inform the public of how this company does business and let the public chose whether or not they want to do business with them. For a company that was listed as one of the fastest growing mortgage companies by INC 5000, you can now go to http://www.nmlsconsumeraccess.org/, type in "Interactive Financial Corporation", and see that there are only 7 loan officers for this company now. You will see 9 matches but 1 is for the company and 1 is for Lewis Hunt Gersin himself. So considering this use to be one of the fastest growing mortgage companies according to INC 5000 (directly off their website), they now only have 7 loan officers. If that's not a reflection of management, I don't know what is.

Getting a mortgage with a solid company is very important. Some companies will have access to better lenders because they got approved to write loans through them and the other company did not get approved. I encourage everyone to shop around for the best deal before selecting a particular mortgage company you work with.

Good luck to everyone is these very busy mortgage times. Rates are extremely low and you deserve the best loan. I will advise again if there are any updates to my claim or if any attempt to resolve has been made. Until then, know that nothing has been done to this day and it's been almost 10 months. I encourage Hunt Gersin to contact me and try to resolve this, I am more than willing to put it behind us.


Michael

San Jose,
California,
United States of America
Still nothing done!!! 7 months later.

#3Author of original report

Wed, June 22, 2011

I just wanted to keep the public and any people considering working or currently working for Interactive Financial Corporation on the status of this issue. The last time I was contacted by Hunt was the below referenced message telling me to "relax".


#6 Owner of Company
Relax
AUTHOR: Hunt gersin - Troy (U.S.A.)
SUBMITTED: Thursday, April 28, 2011
POSTED: Thursday, April 28, 2011


Mike,



Your unprofessional online stalking is getting you nowhere, its probably illegal.  Your form of  communicating will solve nothing. 



We are doing an internal review of the issues, its not based on your time frame.  I have been advised to end all  communication with you because of your conduct, however, I do want to continue to gather the facts for mutual
resolution.  Posting egregious comments, sending concerning emails, or making alarming phone calls will not solve this or any issue.  Its making you look desperate.



Hunt Gersin

Hunt Gersin states that an internal review of the issues is being done. Since this date, I have not been contacted once. I have also asked for a status update from Hunt about a week ago and he has never responded to me. The last response was 04/28.

Now it is going on 7 months to resolve this. The public as well as I know you are not doing anything to resolve this. You are cheating a former employee out of earned income. I have already reached out to the labor board and they have contacted you and you tell them you don't owe me any money... Yet you never supply any documentation to back it up. I am forced to go to small claims court in Michigan only, where your circuit court requires me to drop my claim to $3,000 which you can postpone the hearing right before the scheduled date which means I would have to buy two plane tickets to deal with this.

You obviously do not plan on paying me.

Here is my promise to you. I will keep Rip Off Report updated on the status of this. I will keep the public informed of your lack of progress and I will continue to seek any banking committee, board of supervisors or whoever I can to get your licenses suspended/revoked.

You are not making a good image or brand for your company at all. All I am asking is to be reimbursed what is legally and rightfully mine. One day I hope you will.

Til next time, good luck.


Michael

San Jose,
California,
United States of America
Time Line

#4Author of original report

Fri, April 29, 2011

Hunt,

Nothing is illegal about the truth!!

My form of communicating is the only way that gets you to respond as stated earlier and you just proved that fact. My last correspondence with you was April 6th, and now I heard from you again.

Nothing looks desperate, you just proved another point that the only time you ever contact me is when I post something on RipOffReport.com....

You also acknowledge that I have sent you emails and made phone calls to you and your office and yet you chose to ignore them...

As far as the time line, yeah it's not based on my time line, the government sets that and you are in clear violation.

I have posted the Minnesota Statute for you for a reminder since I emailed you the information as well. I have also pasted Michigan's Labor Wage and Hour Division Law for your reference as well.

181.14 PAYMENT TO EMPLOYEES WHO QUIT OR RESIGN; SETTLEMENT OF DISPUTES.

Subdivision 1.Prompt payment required.
(a)
When any such employee quits or resigns employment, the wages or commissions earned and unpaid at the time the employee quits or resigns shall be paid in full not later than the first regularly scheduled payday following the employee's final day of employment, unless an employee is subject to a collective bargaining agreement with a different provision. If the first regularly scheduled payday is less than five calendar days following the employee's final day of employment, full payment may be delayed until the second regularly scheduled payday but shall not exceed a total of 20 calendar days following the employee's final day of employment.

(b) Notwithstanding the provisions of paragraph (a), in the case of migrant workers, as defined in section  181.85, the wages or commissions earned and unpaid at the time the employee
quits or resigns shall become due and payable within five days
thereafter.

Subd. 2.Nonprompt payment. Wages or commissions not paid within the required time period shall become immediately payable upon the demand of the employee. If the employee's earned wages or commissions are not paid within 24 hours after the demand, the employer shall be liable to the employee for an additional sum equal to the amount of the employee's average daily earnings provided in the contract of employment, for every day, not exceeding 15 days in all, until such payment or other settlement satisfactory to the employee is made.



Here is Michigan's: Source(http://www.michigan.gov/lara/0,1607,7-154-27673_27856-101129--,00.html)

Payment of Wages at Termination

An employer shall pay to an employee voluntarily leaving employment or one who is discharged all wages earned and due, on the regularly scheduled payday for the period in which the termination occurs. An employer shall pay all wages earned and due to an employee engaged in any phase of the hand harvesting of crops within 1 working day of the termination. If the amount due an employee working under contract, who either voluntary leaves employment or is discharged, cannot be determined until the termination of the contract, the employer shall pay to the employee all wages earned by the employee as nearly as they can be estimated. Final payment shall be made in full at the termination of the contract. 


Again, just stating the facts.... 5 months doesn't exactly fit in those two references.


Hunt gersin

Troy,
Michigan,
U.S.A.
Relax

#5REBUTTAL Owner of company

Thu, April 28, 2011

Mike,

Your unprofessional online stalking is getting you nowhere, its probably illegal.  Your form of  communicating will solve
nothing. 

We are doing an internal review of the issues, its not based on your time frame.  I have been advised to end all communication with you because of your conduct, however, I do want to continue to gather the facts for mutual
resolution.  Posting egregious comments, sending concerning emails, or making alarming phone calls will not solve this or any issue.  Its making you look desperate.

Hunt Gersin

Report Attachments

Michael

San Jose,
California,
United States of America
Another known address for IFC

#6Author of original report

Thu, April 28, 2011

According to the NMLS consumer access site (www.nmlsconsumeraccess.org) the current address for Interactive Financial Corporation (IFC) is:

2140 Walnut Lake Rd. Ste 104
West Bloomfield, MI 48323

Approximately 7.7 miles away from the other known address of:

3250 W Big Beaver Rd Ste 300
 Troy, MI 48084


Michael

San Jose,
California,
United States of America
Why is nothing being resolved then???

#7Author of original report

Thu, April 28, 2011

Hunt,

I have spoken to the President and General Counsel at Human Capital, your payroll provider, and he is also confused as to why you say there is a question of who my employer is. Nothing is being consulted about with the payroll company as you state. Nothing I state or post is inaccurate which you state I have inaccurate information. You also state that I was terminated for lack of production, not sure if you should be stating that online.... but anyway, you can verify with your former comptroller, Joe Sabatini, who also doesn't work for you anymore that per our conference call I was terminated for expired licenses in Minnesota and California. Also, I only refer to the money you owe me as being a "branch reserve account" because that is what your company calls it. I used to have a branch in Champlain, MN with 3 other partners which we were never reimbursed our branch reserve account from that branch as well. That branch was dissolved and you and Joe decided that I would stay on as a corporate loan officer, however I still had to establish an "expense account" same as "branch reserve account" for my operating expenses. You are correct in saying that the paper work you have on file is for a loan officer employment contract because I have always been a loan officer and never a branch manager or branch. You state "According to the information presented to me by Joe Sabatini, your demands are completely wrong."

I would like to know what information Joe presented to you.

Also for the record, I am going about this through www.ripoffreport.com because I have been trying to resolve this since January and nothing has been resolved. I have personally emailed and called you numerous times. You have never returned a phone call to me, not even once. The only time you ever emailed me was on April 6th, the day after I posted the first post on RipOffReport.com and the same day you gave a rebuttal on RipOffReport.com. Since then, I have emailed you several times, even just as simple as asking for a time line as to when I should expect to hear from you or get this resolved. You never replied.

This is the only email I have received since January:

---------- Forwarded message ----------
From: Hunt Gersin
Date: Wed, Apr 6, 2011 at 8:21 AM
Subject: RE: Wage Demand
To: michael j

Michael,
First of all, every time you post something online it creates more hostility
to the situation we are in.  Several key points that will be addressed
for resolution..
1.       Theres a question of who actually was your employer.
2.      If you were actually a branch, then, you would have minimums, which you didnt meet, and we will fight to no end to collect.
3.      The numbers presented are inaccurate, Joe Sabatini had wrong numbers.
4.      Your agreement would only allow for possible ligation in Oakland Count Michigan.

You are a complete annoyance, and do not have accurate information, I
suggest you stop posting, and await my follow up with the answers above.Do something productive.

Respectfully,

Hunt Gersin

This email was 22 days ago and it's the last correspondence I have had with you and the only since I was originally terminated and trying to get reimbursed my "expense account."

You say Joe had wrong numbers, well let's figure out the correct numbers, it's real simple. You tell me to do something productive and that I am a complete annoyance, I am doing something productive, I'm building my case. It shouldn't take a great company like Interactive Financial Corporation 5 months to reimburse an employee an expense account, so let's be productive and get it done.

I offer you to contact me via phone or email so we can resolve this. I look forward to that day.

Report Attachments

Hunt gersin

Troy,
Michigan,
U.S.A.
You do not have accurate information

#8REBUTTAL Owner of company

Wed, April 06, 2011

Michael,

Your information is not accurate.  We have been in consultation with our attorneys and the payroll company regarding this issue. Our goal is to always solve issues in a professional manner.  Posting an inaccurate representation through this venue is of no help to solve this or any matter.  You were terminated for lack of production.  If you were a branch, and you claim you were, then, contractually, you had a minimum loan volume requirement that you did not meet.  You would owe the company money based on that original arrangement if that's the case. The agreement we have on file is that you were a loan officer, not a branch. According to the information presented to me by Joe Sabatini, your demands are completely wrong.

Hunt Gersin
President


Hunt gersin

Troy,
Michigan,
U.S.A.
You do not have accurate information

#9REBUTTAL Owner of company

Wed, April 06, 2011

Michael,

Your information is not accurate.  We have been in consultation with our attorneys and the payroll company regarding this issue. Our goal is to always solve issues in a professional manner.  Posting an inaccurate representation through this venue is of no help to solve this or any matter.  You were terminated for lack of production.  If you were a branch, and you claim you were, then, contractually, you had a minimum loan volume requirement that you did not meet.  You would owe the company money based on that original arrangement if that's the case. The agreement we have on file is that you were a loan officer, not a branch. According to the information presented to me by Joe Sabatini, your demands are completely wrong.

Hunt Gersin
President


Hunt gersin

Troy,
Michigan,
U.S.A.
You do not have accurate information

#10REBUTTAL Owner of company

Wed, April 06, 2011

Michael,

Your information is not accurate.  We have been in consultation with our attorneys and the payroll company regarding this issue. Our goal is to always solve issues in a professional manner.  Posting an inaccurate representation through this venue is of no help to solve this or any matter.  You were terminated for lack of production.  If you were a branch, and you claim you were, then, contractually, you had a minimum loan volume requirement that you did not meet.  You would owe the company money based on that original arrangement if that's the case. The agreement we have on file is that you were a loan officer, not a branch. According to the information presented to me by Joe Sabatini, your demands are completely wrong.

Hunt Gersin
President

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