- Report: #1211092
Complaint Review: International Wigs - 848 N. Rainbow Blvd, Suite 4557 Internet
Reported By:
Angie -
Hildenborough, Tonbridge, Kent United Kindom, Other,
Submitted:
Updated:
-
Author Not Confirmed
Why?
International Wigs
H2W IWC Corp. 848 N. Rainbow Blvd, Suite 4557, Internet, USA
Web:
http://www.internationalwigs.com/Articles.asp?ID=302
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
International Wigs Orderd Wigs online on 02.02.15 still not arrived. Paid by credit card. When I enquired was rudely dealt with by remarks such as " there is no way to stop it or direct it to ourselves, dont be absurd" & "you ordered" and when I sent them their section on rejected items they replied " You have yet to do that, nor do we have items back, have a nice day" 848 N. Rainbow Blvd, Suite 4557, Las Vegas, NV 891 Internet
Orderd Tia brand Wigs online on 02.02.15. Today 23.02.15 items still not arrived. Paid by credit card. When I enquired as to where my order was by email, I rudely dealt with a reply such as "It was shipped when they sent you the email. As stated on our website, if you do not order express, surface airmail can take weeks or even months to arrive. We have no control over the speed of your post, sorry. Thanks when I stated I no longer want goods that can take months to get to me and for them to stop delivery and redirect back to themselves and that I will be seeking legal action was greeted by remarks such as " there is no way to stop it or direct it to ourselves, dont be absurd we are happy to reply with our legal action to yours. get a grip!" and when I again made it clear I want my credit card refunded and that if items do eventually arrive I will refuse/eject items, they replied "you ordered, we sent, no refund" and when I sent them their section from their website on rejected items on Refusal Of Delivery/Incorrect Address
Should you refuse your delivery, or submit to us an incorrect or incomplete delivery address, or should the parcel be undeliverable for any reason, and your package is returned to us, for UPS, FED-EX, USPS, or DHL parcel delivery, you will be charged a 30% restock fee. Your credit card will be credited the purchase amount, however, it will be minus shipping as originally paid, the restocking fee stated herein, fees incurred with any return from post or pickup, and a return delivery fee of $10.
they replied " You have yet to do that, nor do we have items back, have a nice day"
