Janice
Alachua,#2Author of original report
Wed, June 11, 2008
To be fair, I wanted to report that I called the company about my original $96.35 charge for a free sample. They said since it had been 60 days that I could only return the product and receive a store credit, rather than be reimbursed. I informed them that I intended to call the Better Business Bureau and my credit card company, at which time he said he'd put me on hold and see what he could do. He came back and said that they would refund my money to my credit card, and I did not have to return the product. Yeah! I'll be looking anxiously at my next credit card statement to make sure they follow through on their promise.