- Report: #1224192
Complaint Review: Island Movers - Honolulu Hawaii
Reported By:
Pissed OFF Hawaii Resident -
Honolulu, Hawaii, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Island Movers
1004 Makepono Street Honolulu, 96819 Hawaii, USA
Phone:
(808) 832-4000
Web:
www.islandmovers.com
Categories:
Business Rating:
(0)
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Island Movers Kahului, HI - Island Movers Honolulu & Maui - Hawaii 808-832-4000 : 808-871-7755 US DOT #105271 [email protected] RUN RUN Island Movers is a total scam. DO NOT USE: Island Movers Hawaii, you will get shafted!!!! Honolulu Hawaii
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Island Movers out of Hawaii is a total SCAM! Run from them if you ever have to use a moving company. We are a local company who referred our customers to Island movers because of our, what we thought was a relationship, and they have shafted or SCAMMED almost every single customer we have referred.
DO NOT USE ISLAND MOVERS. This isn't because of just one move that went wrong, almost every single time we have referred to Island Movers has went sour, and the most terrible part, they have bad mouthed us and our customers. They have made us look like a total sham for even considering them as a referral.
We thought that this issue with Island Movers Hawaii had to be a mistake, especially at first feedback we received. We called to speak to our contact their in Honolulu / Maui location. We wanted to see if we could find some common ground as to what happened and why they were SCAMMING our customers and US as a referring local business.
To no suprise, we received a call from the QUEEN Bee herself, Teresa M. Fujii, apparently shes one of the owners. Not only was she completely rude, she called our most recent referral and badmouthed our company for no apparent reason. STAY FAR FROM THIS COMPANY AND TERESA FUJI.
I can't tell you how many complaints we've received regarding Island Movers but it has to be more than a dozen.
OH & THEIR BBB is completely FALSE, they pay to have their company ACCREDITED WITH THE BBB so they receive a high rating, at least thats our assumption. We submitted a report on their regard this situation and its been over a week without any response from the BBB or Island Movers Hawaii.
If you get a moving quote to Hawaii or need any type of moving services stay far away from Island Movers. They are the worst company you could ever deal with in Hawaii regarding a move or shipment to the Islands.
Take it first hand, we cannot believe the type of oranization this compnay runs but its definitely one that you will end up getting a nasty lady yelling at you over the phone, increased rates after the fact, or just simply a terrible service. If you want a cheaper rate goto another moving company, THEY ARE A TOTAL SCAM, RUN FROM ISLAND MOVERS.
Thanks for helping us lose customers TERESA, a simple call to us and an explaination would have been enough, but we see what kind of business youre running and we wanted to return the favor. NOW THE WHOLE WORLD KNWOS YOUR ORGANIZATION ISLAND MOVERS IS A SCAM!
1004 Makepono Street Honolulu Hawaii 96819 United States
(808) 832-2430(808) 832-2431 Fax
Island Movers
www.islandmovers.com4397 Lawehana St
Honolulu, HI
(808) 832-4000
Honolulu, HI
(808) 832-4000
CEO: Donald M Takaki, Chairman
a HawkTree Int’l company
a HawkTree Int’l company
1 Updates & Rebuttals
Island Movers Hawaii BBB Response - Beware
#2Author of original report
Thu, April 23, 2015
When you pay the BBB for an accredited status this is what the response looks like when you try to complain against a company!
Subject: Your complaint is not under the purview of the BBB, and has been closed
This message is in regard to your complaint submitted against Island Movers, Inc.. Your complaint was assigned ID 10591821.
We regret to inform you that the Better Business Bureau cannot process your complaint. The case has been reviewed by one of our Complaint Specialists and was found to contain issues that are out of BBB's purview.
Disputes that fall beyond the purview of BBB include, but are not limited to, the following: complaints by third parties, criminal allegations, requests for punitive damages, employer/employee disputes, cases already involved in litigation, civil right violations, and business to business issues.
Sincerely,
Mick McKenzie
Operations
Now we know why they have a A+ with the BBB but a TERRIBLE & NEGATIVE YELP!
http://www.yelp.com/biz/island-movers-inc-honolulu-4
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