- Report: #383440
Complaint Review: J D Closeouts - Plantation Florida
-
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J D Closeouts
6741 W Sunrise Blvd. Suite 30 Plantation, 33313 Florida, U.S.A.
Phone:
954-5812702
Web:
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J D Closeouts READ THIS BEFORE BUYING FROM JD CLOSEOUTS Plantation Florida
*UPDATE Employee: Response about Macys Jewelry
*Author of original report: Disregard my initial Report.
*Author of original report: Disregard my initial Report.
*Author of original report: Disregard my initial Report.
*Author of original report: Disregard my initial Report.
*Consumer Comment: Jewek please contact me
*General Comment: JC closeouts
*REBUTTAL Individual responds: jd closeout #383440
*Consumer Comment: Information need
I recently left my job to stay home with my 2 kids and in the process of looking to buy wholesale and resell, I came across jd closeouts liquidation. I called to ask a lot of questions which my sales rep Karla was eager to answer.
On September 26th 2008 I placed an order and sent a wire payment for 1000pieces of BRAND NEW Macy's and Bloomingdales jewelry @ $3.25/piece including $250 shipping fee. About a week on October 3rd 2008 after I wired the money for my order, the sales rep called to let me know that they have an additional 340pieces of the jewelry and if I am interested in buying, i can have it at a discount. I initially agreed to buying the additional pieces at $1.50/pieces with the thinking this will bring my cost per piece down to just under $3/pieces.
On monday October 6th, I called Karla the sales rep to let her know that I had changed my mind regarding the additional 340pieces. She was of course very dissapointed pointing out that they gave me a very good deal. I then asked her when my order will be mailed and she said that her manager should be able to answer the question when she gets in that day in about 30minutes.
Well, after 3days of calling and emailing without any response, I sent an email to the [email protected] address and finally got the manager Dalia to call me back. Dalia said she was waiting on my wire for the 340pieces and I told her that I had called Karla on October 6th to let her know that I do not want to purchase the extra pieces. She then told me that I can have the pieces for $350 instead of $510. At this point I decided to take the extra pieces. I also asked her for the manifest and she told me that she will contact Macy's to get it for me.
Well, I got the jewelry today and I only have about 1000pieces of jewelry from Macys and a lot of junk wristwatches from JCPENNEY. When I called Dalia, she was very sure that the Jewelry was complete 1340pieces even though she claim that her company did not open the boaxes after they received the jewelry from Macy's. Now, what about the junk pieces from JCPENNEY??? she claim that this was a free gift for me.
Why am I writing a Rip Off report? because I called Dalia Gold back to request the manifest that she was going to email to me and I never received. She refused to take my calls and asked all her reps not to assist me either. Now, selling junk under false pretence in one thing but bad customer service is the one that I cannot stand. I paid this company almost $4000 and believe me, I will have to throw a party if I can sell the junk that they sent me for $1000.
Anyone looking to purchase anything that JD Closeout is advertising as Macy's products can actually buy direct from MACY'S, I found out this information after been ripped off. If you need the info on buying direct from federated company which is the parent company of Macys and Bloomingdale feel free to email me and I will provide you with the information. Don't fall into the traps of the so called middlemen like I did.
I hope this will help someone out there before its TOO LATE.
Jewels
Dallas, Texas
U.S.A.
On September 26th 2008 I placed an order and sent a wire payment for 1000pieces of BRAND NEW Macy's and Bloomingdales jewelry @ $3.25/piece including $250 shipping fee. About a week on October 3rd 2008 after I wired the money for my order, the sales rep called to let me know that they have an additional 340pieces of the jewelry and if I am interested in buying, i can have it at a discount. I initially agreed to buying the additional pieces at $1.50/pieces with the thinking this will bring my cost per piece down to just under $3/pieces.
On monday October 6th, I called Karla the sales rep to let her know that I had changed my mind regarding the additional 340pieces. She was of course very dissapointed pointing out that they gave me a very good deal. I then asked her when my order will be mailed and she said that her manager should be able to answer the question when she gets in that day in about 30minutes.
Well, after 3days of calling and emailing without any response, I sent an email to the [email protected] address and finally got the manager Dalia to call me back. Dalia said she was waiting on my wire for the 340pieces and I told her that I had called Karla on October 6th to let her know that I do not want to purchase the extra pieces. She then told me that I can have the pieces for $350 instead of $510. At this point I decided to take the extra pieces. I also asked her for the manifest and she told me that she will contact Macy's to get it for me.
Well, I got the jewelry today and I only have about 1000pieces of jewelry from Macys and a lot of junk wristwatches from JCPENNEY. When I called Dalia, she was very sure that the Jewelry was complete 1340pieces even though she claim that her company did not open the boaxes after they received the jewelry from Macy's. Now, what about the junk pieces from JCPENNEY??? she claim that this was a free gift for me.
Why am I writing a Rip Off report? because I called Dalia Gold back to request the manifest that she was going to email to me and I never received. She refused to take my calls and asked all her reps not to assist me either. Now, selling junk under false pretence in one thing but bad customer service is the one that I cannot stand. I paid this company almost $4000 and believe me, I will have to throw a party if I can sell the junk that they sent me for $1000.
Anyone looking to purchase anything that JD Closeout is advertising as Macy's products can actually buy direct from MACY'S, I found out this information after been ripped off. If you need the info on buying direct from federated company which is the parent company of Macys and Bloomingdale feel free to email me and I will provide you with the information. Don't fall into the traps of the so called middlemen like I did.
I hope this will help someone out there before its TOO LATE.
Jewels
Dallas, Texas
U.S.A.
9 Updates & Rebuttals
Waiss
Fremont,California,
USA
Information need
#2Consumer Comment
Tue, November 30, 2010
Hi Jewels
Did you still buying from JD closeouts after this incident?
Please contact me in regarding buy direct from Federated Company. I am interesting the information. Thank you
Godwill
philly,Pennsylvania,
United States of America
jd closeout #383440
#3REBUTTAL Individual responds
Fri, September 03, 2010
hello jewel,
good morning from my end.
my name is Godwill, I read your report and would like
some further information. Please contact me at (((opportunity)))so we
may discuss.
thank you in advance,
anthony
Lithonia,Georgia,
United States of America
JC closeouts
#4General Comment
Fri, June 25, 2010
please contact me regarding how to buy directly from federated. thanks.
tony- (((REDACTED)))
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Citizen24
Miami,Florida,
U.S.A.
Jewek please contact me
#5Consumer Comment
Thu, June 25, 2009
Hello Jewel, My name is Jorge, I read your report and would like some further information. Please contact me at (((ROR REDACTED)))so we may discuss. Thank You in advance, Jorge, CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Jewels
Corinth,Texas,
U.S.A.
Disregard my initial Report.
#6Author of original report
Fri, October 24, 2008
I have been contacted by Mr. David from JD Closeouts and he has personally taken over this case. I am very positive that he will resolve this misunderstanding and I am very comfortable doing business with JD Closeouts in the future.
Jewels
Corinth,Texas,
U.S.A.
Disregard my initial Report.
#7Author of original report
Fri, October 24, 2008
I have been contacted by Mr. David from JD Closeouts and he has personally taken over this case. I am very positive that he will resolve this misunderstanding and I am very comfortable doing business with JD Closeouts in the future.
Jewels
Corinth,Texas,
U.S.A.
Disregard my initial Report.
#8Author of original report
Fri, October 24, 2008
I have been contacted by Mr. David from JD Closeouts and he has personally taken over this case. I am very positive that he will resolve this misunderstanding and I am very comfortable doing business with JD Closeouts in the future.
Jewels
Corinth,Texas,
U.S.A.
Disregard my initial Report.
#9Author of original report
Fri, October 24, 2008
I have been contacted by Mr. David from JD Closeouts and he has personally taken over this case. I am very positive that he will resolve this misunderstanding and I am very comfortable doing business with JD Closeouts in the future.
David
Plantation,Florida,
U.S.A.
Response about Macys Jewelry
#10UPDATE Employee
Wed, October 22, 2008
Ms. Jemilat, or Jewels, ordered from our company Macy's Jewelry. The order is shipped directly to her from Macy's. We were not provided with information about her load, but because of the wait for her merchandise, we sent her some extra merchandise, costume jewelry from JC Penney. This was not to compensate for any missing pieces or for anything else but the fact that the merchandise was shipped late from the Macy's facility. Our shipping department was not aware that any pieces were missing, since the merchandise never came to our warehouse. We were told that there were additional pieces in the load so we asked our client, Ms. Jemilat, if she wanted it and she agreed to buying it. What Macy's sends from their facility is by their hands and we have no control. We shipped directly to her from them. Regarding the manifest of the load, the client requested it yesterday and we sent it this morning. We had to put it into the proper format for email. We had no opportunity to get it sent before her complaint. We have been fair with her and asked her to recount her merchandise. We have sent a claim request to Macy's on her behalf to see what happened to her merchandise. She never gave us the time to work on her claim or get a response from Macy's, but jumped to conclusions and posted this complaint first without waiting. We ask any potential client that sees this case to please contact us and visit our warehouses before making any conclusions about us. This complaint is an unfair portrayal of our company and we ask Ms. Jemilat to remove it and deal directly with us to resolve and rectify the situation. Sincerely, Mike JD Closeouts, Inc.
