John
Dallas,#2UPDATE Employee
Mon, May 06, 2002
We just reviewed the message posted on February 22, 2002 and would like to provide the following information. According to Calaras e-mail, she did not receive her stereo. We always ship customers orders very promptly. If Calara did not receive her shipment, we may have sent it to the wrong address or it may have got lost in transit. We take our commitment to Customer Service very seriously and would like to assist Calara. However, in order to locate an account, we will need a full name and address, including zip code so we can research our records. Once we locate an account, we will be happy to address any and all concerns and resolve this matter. Thank you for providing us the opportunity to respond to this matter. Sweepstakes Clearinghouse