- Report: #316728
Complaint Review: JENNA - YOUR PERSONAL ASTROLOGIST - Internet Internet
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JENNA - YOUR PERSONAL ASTROLOGIST
Internet Internet, Internet, U.S.A.
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JENNA - YOUR PERSONAL ASTROLOGIST This "psychic" took an online payment and never delivered her astro report Internet
I hope to warn other people about this so-called psychic Jenna (www.aboutastro.com). She was in almost daily contact with me promising me a period of great astral change and enlightenment and after I paid $45 on line, I never heard another word from her, despite sending many e mails.
She is a charlatan of the worst kind because she pinpoints your weaknesses and gets to you when you are vulnerable. She then takes your money and you never hear from her again.
Asara
western cape south africa
South Africa
She is a charlatan of the worst kind because she pinpoints your weaknesses and gets to you when you are vulnerable. She then takes your money and you never hear from her again.
Asara
western cape south africa
South Africa
2 Updates & Rebuttals
Claire
New Hartford,Connecticut,
U.S.A.
Paid for a report without receiving
#2UPDATE Employee
Fri, March 28, 2008
Asara, Jenna has set up a special email for this site and it is [email protected]. Please contact me here and I'll ensure your complaint is properly resolved. Your report either went to your bulk mail without your knowledge or your credit card was refused and I'll help you find which one occurred. Thank you Claire, Personal Assistant to Jenna
Claire
New Hartford,Connecticut,
U.S.A.
Paid for a report without receiving
#3UPDATE Employee
Wed, March 26, 2008
Here again, the only way I can resolve this is for Asara to contact me at [email protected] so their order can be identified and corrected if necessary if we are in the wrong. Many times a client will contact me asking why they didn't receive their reading after purchasing and usually one of two situations have been found. #1. The report was sent to the clients email and due to the attachments and size, the clients e-mail directed it to bulk mail or blocked as spam and of course the client is able to then get their report. #2. The client's credit card was refused for payment and of course in this case no report is completed and the client is sent an email of this situation and offered another method of payment to order their reading. In this case, I hope the client will contact me so I can refund their $45 or ensure they get their reading or inform them their card was refused. Jenna's goal is to ensure that every client she has is happy and when there is a concern, to address it to the satisfaction of the client and I'll do all that I can to resolve this complaint. Yours truly, Claire Personal Assistant to Jenna
