Ray
Colonial Heights,#2Consumer Comment
Tue, December 16, 2008
I don't how you paid them with check, credit card or online debit? If check or debit>>If JL fail to resove the translation, check with the bank. Sometime the bank can reverse the charge. Make sure you bring the invoice, online receipt from JL if using online and your bank statement to the bank. For credit card, call your credit card company (local bank will not handle this). Note: you need online receipt from JL [the one you sign](you need this for ID# transfer code) if not using check. Sometime the clearninghouse run double of same check by mistake. Bank can reverse this. Good luck I had my once time before at gas station. It triple charge. I call gas station reginal office and they remove two charge ($20.00 each). No question. Noted: all three charge was done in within 15 second at gas station. I think the casher forgot to hit the keys to end the translation before the third time. I did check my online statement daily. This is how I found this problem that same day.
J G Shrugged
Austin,#3Consumer Suggestion
Mon, November 10, 2008
You should be able to get the dispute settled quickly when they notice that it was submitted twice. Or it will drop off when the merchant batches their transactions.