- Report: #365718
Complaint Review: JIM AND KAREN ELLERBACH - HOLY CROSS Iowa
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JIM AND KAREN ELLERBACH
23363 TOLLGATE RD PO BOX40, HOLY CROSS, 52053 Iowa, U.S.A.
Phone:
563-870-4975
Web:
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JIM AND KAREN ELLERBACH ALL ABOUT MY BEST FRIEND HARLEY HOLY CROSS Iowa
I began looking for addition to my family. I spoke with Karen Ellenbach several times on the phone after seeing their add in the paper. I spoke with her throughly about hips and health of dogs at her site. She assured me all dogs are healthy with no previous problems or complaints. I then made my trip to IA.
When arriving Karen had 2 puppies in a playpen in her garage. I again spoke to her about health and hips. She stated again that they have had no problems and have world class dogs on site and stated they have been in business almost 40 years. I explained to her that we would like an addition to family. She stated she enjoys breeding and have had many satisfied customer. I purchased a puppy on Nov. 7th, 2007.
When arriving home I purchased same food given at Ellenbach's home and continued the puppies usuall diet. On August 15th Harley began limping and holding right foot up. My children asked what is wrong with him. I thought Harley may have pulled a muscle. After two and half days my son witnessed him fall off of his feet for no apparent reason. I immediately called the vet and took him in the same day. According to my vet and X-rays Harley has very bad hips. According to the vet hip dysplasia is hereditary and has been a problem with Harley more than likely since birth. For a dog of his age hips should be at 90%. Harley's are at 5%. He cannot forgo surgery until fully grown at 18 months. Harley is now 12 months old. Surgery will cost around $9,000. I don't know what to do. I don't want him to suffer. I will take it day for day right now.
I have tried to contact Jim or Karen for several days now and have left many messages stating it is VERY important I speak to them about a dog I have purchased and still have not received a call in return. Who do I call next?
After having several days to do nothing but think, I wonder why they will not return my calls, this is my family. I don't want to put my baby to sleep. I will continue to try and reach Jim and Karen and will also contact an attorney. What a toll on emotions for everyone in my home! What a horrible experience.
Tammy
Harley my best friend
Loves Park, Illinois
U.S.A.
When arriving Karen had 2 puppies in a playpen in her garage. I again spoke to her about health and hips. She stated again that they have had no problems and have world class dogs on site and stated they have been in business almost 40 years. I explained to her that we would like an addition to family. She stated she enjoys breeding and have had many satisfied customer. I purchased a puppy on Nov. 7th, 2007.
When arriving home I purchased same food given at Ellenbach's home and continued the puppies usuall diet. On August 15th Harley began limping and holding right foot up. My children asked what is wrong with him. I thought Harley may have pulled a muscle. After two and half days my son witnessed him fall off of his feet for no apparent reason. I immediately called the vet and took him in the same day. According to my vet and X-rays Harley has very bad hips. According to the vet hip dysplasia is hereditary and has been a problem with Harley more than likely since birth. For a dog of his age hips should be at 90%. Harley's are at 5%. He cannot forgo surgery until fully grown at 18 months. Harley is now 12 months old. Surgery will cost around $9,000. I don't know what to do. I don't want him to suffer. I will take it day for day right now.
I have tried to contact Jim or Karen for several days now and have left many messages stating it is VERY important I speak to them about a dog I have purchased and still have not received a call in return. Who do I call next?
After having several days to do nothing but think, I wonder why they will not return my calls, this is my family. I don't want to put my baby to sleep. I will continue to try and reach Jim and Karen and will also contact an attorney. What a toll on emotions for everyone in my home! What a horrible experience.
Tammy
Harley my best friend
Loves Park, Illinois
U.S.A.
1 Updates & Rebuttals
Jim
Holy Cross,Iowa,
U.S.A.
WARNING : Identify Theft , Slander , Harrassament
#2REBUTTAL Owner of company
Thu, November 13, 2008
Tollgate Country Kennel : We specialize in Shepherds for Law Enforcement . Tollgate Country Kennel 23363 Tollgate Rd Holy Cross IA , 52053 In response , we have had no problem's in 35 year's , of adopting puppies to families & Law Enforcement . If anyone with a IQ of 87 , would of taken them to a VET ; ( OR WOULD OF NOTIFIED US . ) They would of recieved all medical help available . Due to these BLOGS ; We have taken the following steps , And will hold all Parties responsible . Jeff & Amy Schroeder 16989 Northern Ave Dubuque IA , 52002 Linda Scovall 3345 Tibey CT Dubuque IA , 52002 Tamara Luby 706 Lawn Drive Loves Park IL , 61111 Cheryl R. Ross 5335 Shattuck Rd Belvidere IL , 61008 Ken & Erin Guthrie 162117 Ave Rockford IL , 61100 Of all the puppies adopted in 35 years , there are these 5 complaints. WE find these people to lazy or cheap to take a member of the family to a VET ! We find this Encourageable . In response , to the numerous postings ; which have been made Slanderlousy against our time tested Reputation . We have been in contact with the following ; WWW.IC3.GOV/DEFAULT.COM THE CYBER CRIME UNIT OF THE UNITED STATES OF AMERICA , And we hope that others , will also contact this Agency , who have suffered the same. We hope the parties involved will Apologetically stop all this HARRASSAMENT . If they do not , the following Agency's have been in contact . FBI WWW.CYBERCRIMEUNIT.COM WWW.IC3.GOV/DEFAULT.COM Law firm of : McEnroe , Gotsdiner , Brewer , Steinbach , Henrichsen Phone : 515-453-8260 Also Kroll Risk Management a WORLD WIDE IDENIFTY THEFT AGENCY . This Slanderous form of Identify Theft , We demand that it will all stop . For we are intent on total recovery of Damages & Compensation . Tollgate Country Kennel Specializing in Shepherds in Law Enforcement AKC Registered Kennel 42A0990 WARNING : If any pup appears sick , please call a VET , or any Animal Care Professional . Because puppies can't speak for themselves , And you as a owner are in total control .
