Jrock917
asheville,#2Author of original report
Wed, June 30, 2010
The original work done on the vehicle was by
Line-X, and was done out of state. I did not really understand the
difference in any of these spray-on liners or how they should be applied until
I had this "wonderful" experience with Jim Campen's "professionals"
(basic spelling and grammar are obviously not required to work there).
What kind of sense does it make that a car wash would cause the liner
material to come loose, unless that material was poorly applied to start with?
What incentive would I have to willingly damage my property after
spending almost an entire paycheck on having custom work done to improve the
look of the truck? I never gave these people the chance to spray my bed
rails because by that time I already knew better. And what of the quality
of the work over 3 years removed from when it was first done? Well, a few
months ago the liner material applied to the front bumper started peeling on
both sides and...you guessed it...the complete bumper had to be re-done.
I've spent almost as much money getting the liner repaired or completely
replaced as I did to have it initially applied. If you take your vehicle
to someone who specializes in polyurethane linings, i.e., Line-X or Rhino
Liner, then you should be treated well since those people generally get it
right the first time, and stand behind their work if they don't. Im sure Jim Campen Trailer Sales can
help you if you need a trailer; but, if I were you and I didnt have money to
burn, Id stick with that.
manager
arden,#3REBUTTAL Individual responds
Wed, June 30, 2010
Hello Ripoffreport.com
This is a total scam, this customer as he claims he took this to Rhino Linings to fix. Thats is who sprayed his bedliner in the truck to start with and wasnt happy with them. Then brought the truck to us to spray his rocker panels and some pieces on his bumper with he had no problem with until he went through a car wash and it ripped his mud flap and tore the liner material as well. He wanted us to repair his mudflap and liner at NO charge but this was NOT a defect this was a abuse problem. Truth is he probley did this to the car wash place also. Next he had made another appointment with us a couple of weeks later and wanted us to spray his bed rails on his truck sence he had it sprayed underrail the first time and we told him NO and I guess that made him mad.So someone else sprayed his rails. YES folks thats 3 different people who have now sprayed bedliner on this truck. Anybody see the problem now? This guy just want something for nothing and doesnt take responsibility for nothing.
Jrock917
asheville,#4Author of original report
Sun, January 27, 2008
I also wanted to point out something else about the way I had this liner applied. The liner covers not only metal areas around the rocker panels and rear fenders, but also covers the splash guards, door impact guards, and areas of the front and rear bumpers that are made of plastic. Some of the worst areas of discrepancy were around the impact guards where gaps existed between the guards and the metal body of the truck. When I met with the owner and showed this to him, I was told this was probably due to the expansion/contraction of the guards during different temperature levels. The manager I had formerly dealt with claimed I had even been told not to have any plastic areas sprayed altogether. What I did recall was that I was told not to have any chrome areas sprayed since adhesion tended to be a problem in those applications. Upon checking with other shops that also apply spray liners, I found out that plastic is not something that typically causes the kind of problems the manager claimed (including the issue brought up about expansion/contraction), yet chrome does tend to more difficult. This was further proof to me that these people did not know what they were doing. It is likely that the manager was simply trying to cover his rear-end by telling the owner anything he could that would make me appear liable for his own incompetence. Application of the liner material to plastic may require some different preparation steps (a primer may have to be applied before the liner is sprayed), but this is not something any shop that offers custom liner jobs should not be able to do. The liner that was applied to the plastic areas of the front and rear bumpers has not yet come off, further raising doubts in my mind of the quality of the work done to the rest of the vehicle. Again, take your vehicle to Rhino Liner or somewhere that specializes in custom liner jobs if you need one done so you don't waste your money like I did.