Kim Powell
99thoe
Tulsa,#2Author of original report
Sun, May 25, 2014
UPDATE:
After receiving a call back from the dealer on May 5th, I returned my truck to the service department (this would be the 4th service visit within two months). The front engine/timing cover has been replaced at no cost to me. However, the truck still leaks.
UPDATE:
Received a call back from Jim Glover Chevrolet service department May 23, 2014. Service manager offered to once again 'take another look' at my truck at no cost to me. After some consideration and a complete lost of trust and confidence, I've opted not to return to JG Chevrolet. I have conceded to do any further business with this dealer due to my belief that they either can not or will not adequately repair my truck.
99thoe
Alabama,#3Author of original report
Sun, May 04, 2014
3-17 dropped truck off & authorized repairs following day.
Picked up on 3-19. Truck continues to leak.
RETURNED on 4-09 & picked up on 4-10. Informed this is residual oil from initial repairs and no new leaks found . Truck continues to leak.
Returned on 4-29.
Informed on 5-02 new leak found & they want to charge for additional repair. Been more than patient but seems unethical!!! This has been an absolute nightmare!
99thoe
Oklahoma,#4Author of original report
Sun, May 04, 2014
Received call this morning from dealer. Dealer has offered resolution.