Cory
San Antonio,#2Consumer Comment
Tue, August 07, 2007
Thanks for the update. However, does that mean you refunded HER money and covered HER overdrafts? In this particular case?
Frank
Broken Arrow,#3UPDATE Employee
Tue, August 07, 2007
Just so you know, in the state of Oklahoma there is no 3 day recission law,,,,, none,,, unless someone goes to your house and sells you something and contracts you in your home. If you purchase a vehicle at a automotive dealership and drive it off the lot you then own that vehicle. You should really do your homework before you make comments. Next comment: to address her down payment check. We never have a problem returning any down payment check ever, we even have covered the cost of checks that bounced. I say again, if you have been ripped off then say so, this is a great place for it.
D
Springfield,#4Consumer Suggestion
Sat, August 04, 2007
Is your dealership the only one not familiar with the Federal three business days right of recission law? You even admit she brought the car back next day. Contract or not, she was within her rights. The dealership lack of refunding her money sounds like an attempt to circum-navigate this regulation.
D
Springfield,#5Consumer Suggestion
Sat, August 04, 2007
Is your dealership the only one not familiar with the Federal three business days right of recission law? You even admit she brought the car back next day. Contract or not, she was within her rights. The dealership lack of refunding her money sounds like an attempt to circum-navigate this regulation.
D
Springfield,#6Consumer Suggestion
Sat, August 04, 2007
Is your dealership the only one not familiar with the Federal three business days right of recission law? You even admit she brought the car back next day. Contract or not, she was within her rights. The dealership lack of refunding her money sounds like an attempt to circum-navigate this regulation.
Cory
San Antonio,#7Consumer Comment
Sat, August 04, 2007
Address the issue. Her main issue is with the return her down payment check. I give credit where credit is due and you do a good job of addressing everything BUT the down payment check and the refund. Not once do you bring THAT subject up in your rebuttal. You bring up her bad language and behavior. I guess if I'd been lied to and caused overdrafts, I'd be cussing and pissed too.
Frank
Broken Arrow,#8UPDATE Employee
Sat, August 04, 2007
In response to Paula ****'s submission to this website RIPOFFREPORT.COM. I have to say that for this to be a legitimate report you would first have to be ripped off. Paula **** was not ripped off by Jim Glover Chevrolet or any of the employee's here at the dealership. Nor was she ever deceived. Paula **** seems to have serious anger issues. I talked to Paula Hunsinger on Saturday or at least tried to talk to her and help her, but all I got from her was a loud voice and very foul Language. Paula's yelling and foul language was so terrible I had to hang up the telephone, not once but twice. I asked her to calm down and I would be happy to assist her. She continued with the abusive language. She said she would just come up here and get her money. I directed her to the General Sales Manager. Paula **** Purchased a vehicle. Everything was disclosed to her, Purchase price, monthly payments etc. All was agreed to by both parties. The next day she decides she would like to bring the car back. Now we have a signed contract and agreement. We do not have to take the car back. But as it seemed she would be unhappy we let her out of the contract. After she agreed to all terms, shook hands, went to finance, signed all the paper work, comes back the next day and backs out. Which is ok as we do not want an unhappy customer. You should be happy with the vehicle you purchase. Paula received great customer service from a salesman that people absolutely love. She was treated very fair. Paula ****'s anger issues have blind sided her as anyone in the retail business will tell you if you have someone that yells and screams at you and makes all kinds of demands you are very reluctant to help that person at all. With all due respect, if there was a mistake made, we own up to it and make it right. Paula's down payment money was returned to her. If you have been ripped off by a company or corporation I think this is a good way to let the public know. Just remember it says rip off report dot com. Not sounding board .com Frank Davis Internet Sales Director Jim Glover Chevrolet Please note: This response is not necessarily the views of Jim Glover, or Jim Glover Chevrolet. But my personal views and experience
Paula
Tulsa,#9Author of original report
Mon, July 23, 2007
I was contacted by Jim Glover July 18th, & told I could have my money refunded back to me. I made yet another trip over to retrieve my money. I don't know if they contacted me because of this report, or if they heard from Better Busines Bureau, or the local TV station. I do know if they had just been honest in the first place, this never would have happened. Possibly they realized the contract they handed me was not valid, as they had never received approval for car insurance from my agent.