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  • Report:  #1487484

Complaint Review: Jim Trenary Ford - Moscow Mills Missouri

Reported By:
Ralph - Troy, Missouri, United States
Submitted:
Updated:

Jim Trenary Ford
255 John Deere Dr. Moscow Mills, 63362-1147 Missouri, United States
Phone:
636-356-9000
Web:
255 John Deere DR. Moscow Mills Missouri
Categories:
Tell us has your experience with this business or person been good? What's this?

I had low oil pressure light come on in mt 2012 ford truck. I went to Jim Trenary Ford to get them to put gauge on it to find real oil pressure, thinking maybe it was a  bad sensor. They stated they would have to drive it until the light comes on and that may cost $400.00.

Told them that is not necessary the light is on now. Then they said they would have to do a diagnostic test cost $100.00. I agreed to that,but told them to ignore the ABS light I know what that is already. They came back and gave me a quote to repair ABS and replace oil sensor $900+I told the forget the ABS $400  just repair the sensor if that is what is causing light to come on.

They replaced the sensor that cost $14.95 and charged me $500.00. Before I drove a mile the light came on again. I take it back and they say they will check to be sure it is not a bad sensor. No sensor is good. Then they tell me they can check the oil pressure for a cost of $200.00 which is what I wanted in the first place.

Said truck has 2 percent oil pressure qand must be replaced. I replaced the oil with a heavier weight and added oil stabilizer and light goes off and truck has been runing fine ever since. I advise all seniors to stay clear of this dealership.

They are both dishonest and incompetant and will rip off you off. Had I listened to them I would have thrown away a good engine that runs great and purrs like a kitten. I wish I had more room to talk about this dealership. 



1 Updates & Rebuttals

Momo

United States
Use An Independent Shop!

#2Consumer Comment

Sat, November 09, 2019

 Never, ever, ever, ever go to a dealer for non-warranty repairs! Do you understand that? The fraud and deception which runs rampant on the sales floor has flowed into the shop just like raw sewage on a downhill street.

What you get is PRICE GOUGING. poor customer service and incompetent parts changers who claim to be mechanics. The goal is to just change parts to run up the bill. Independent shops have much better prices and real mechanics. Find one and use them.

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