- Report: #1194570
Complaint Review: JNL Apparel & Beyond Inc. - Corsicana Texas
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Author Not Confirmed
Why?
JNL Apparel & Beyond Inc.
Corsicana, Texas, USA
Phone:
888-204-8767
Web:
customkicks.com
Categories:
Business Rating:
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JNL Apparel & Beyond Inc. Ripped of in Iowa by JNL Apparel & Beyond Inc. Corsicana Texas
I too orderd a pair of custom Nike kicks (Pittsburg Steelers) on Nov 8th. When I check my bank statement the money had came out of my account on Nov 10th. I had ordered these for a Christmas present for my future son-in-law Last week I began to wonder when they would be coming so I looked their number up on the internet the toll free number no one answered after trying several my only option there was to leave a message. Then I had found a number that was not toll free and some girl answered and I gave her my order number and she then said my name and then i few moments later told me that the were just notified by Nike that they would not arrive there until the week of Christmas or the week after. I had ordered it in time for them to arrive by Dec. 20th. I told them i wanted my money back if they were not going to be here before Dec. 24th. She the informed me that you can not cancel a custom order or return because they were custom. I told her that I would be calling back every few days to check on the status of my order. So today I was home from work and didn't have my order number here at home so I was going to call and have them look my order up by my name. So I tried to find their website thru google and it was gone! Then I found their toll free number from this site and tried several times to call and and left a message to call me back today and of course they did not call me back so I tried their option 8 to get someone from their directory and just started pushing numbers to no avail. I kept looking on the internet for them and found the name James Stephens Directory of marketing so I again and tried the option 8 and got his extention and my option was to leave a message and again no return call.
I was then talking to my daughter about it and she said you need to call the bank now! I called my bank and told them what had happened and said they would check it out and get back to me. She called me back and said they believe this is fraud and since i have fraud protection on my debit card I will get my money back and they will try to get money back and if they dont the bank will have to eat the cost.
This just sucks! This site looked so believable and I was a sucker for this scam! Now i don't have a Christmas gift for my future son in law!
