Complaint Review: Joanne At Mr B's Salon - Orlando Florida

I looked back through the OP posts, and found this: "I didn't get a blowdry so I didn't have the chance to look at my haircut while I was at the salon. " This is what my previous posts mean.This is why its so important to blowdry at the salon.She could have complained about her cut at that visit,and talked to Mr. B before leaving.But unfortunately,if she didnt complain to Mr. B at the time of her "tramatic eye injury", and "massive abuse from Joanne", I doubt this lady would have talked to someone about her cut.But at least she would have had the opprotunity.

Peter, Believe me, if I owned my own salon,doing your suggestion is something I would consider. But I work in a commission based salon, with set prices.But I will tell you what I was told when I inquired about the same thing several years ago. As important as a blowdry is, alot of people, especially men, just flat out do not want their hair blow-dryed.Same reason why alot of people refuse a shampoo(our shampoo is complimentary) and it is still refused about 50% of the time. Sometimes it is the aspect of time,some people have children with them with no one to watch them etc. But with a chemical service, most people do let us dry it for them,I would say about 90% of the time in my 8 years of doing hair.The other 10%? Usually, in a hurry,etc, just like the reasons above when a cut is involved. So alot of salons do not include a blow-dry so people who do not get one dont have to pay for something they did ot recieve.You would not believe the amount of people who ask for a discount on their cut because they did not want their complimentary shampoo! So bottom line, is most salons offer a cut only, because some people just do not want a blowdry,are too cheap to pay for all inclusive service(such a shampoo, cut and dry,etc)or just dont have time. And since the majority of men do not want to blow-dry, it may be seen as discriminatory to charge them a cheaper rate than women who dont want to dry, but are having to pay for it anyhow because it is the only alternative. PS~I always encourage everyone to get a shampoo, cut & dry,so you will know before you leave wether you like a cut or not.It saves you time,so you dont have to come back too soon because not enough was taken off, or so any undesirable results can be ironed out. But as a consumer, I always try on my outfit before I buy it,so I wont have any suprises.Even if its a 10 dollar tee.With something as important as hair, people should be even more cautious. Thanks

April, if a blow dry is such an important aspect of a haircut, then why do stylists such as yourself make this an optional service with an extra costs attached? It seems to me that if it were so important, the total price should be adjusted so as to include a blow dry for each and every patron.

Okay, I'm sure after posting this I will be next in line to be accused of being a sick psycho... Allow me to start by saying that I in NO WAY am excusing what the hairdresser did - that behavior was totally inappropriate and VERY unprofessional. BUT, it seems to me that you, anonymous are just a little bit overly sensitive. You accuse the hairdresser of such awful abuse but then in turn when someone responds to you and doesn't completely agree with you, you call them awful names yell at them in internet speak and tell them they are total losers. Is that not a form of abuse as well? Seems to me that is verbal (or written as it may be) abuse. The abused has become the abuser. I understand you are very upset as you well should be but maybe taking all of your anger out on the other posters is a bit over the top. I'm truly sorry you had such a bad experience, maybe trying to look at it as a learning experience so that you know what to watch for in the future would help. Also, if you are still so scarred from this almost 2 years later you should consider therapy. I'm sure the hair has grown out by now but sounds to me like you need some mental help for the rest of it. Just a suggestion.

If you did not want to pay for a blow dry,thats fine. But how are you supposed to know if your haircut was what you wanted without seeing it styled? As a hairstylist, I can tell you that is one mistake that many clients make( especially in warmer months). How would you know if your layers are too short/too long without paying to have it styled in your normal fashion?Paying that extra few dollars may have saved you alot of time and effort.You could have expressed your dissatifaction right there after the service.Also if you would have need any adjustments to your cut, they could have been made right then and there, without making an extra trip back to the salon About the eye poke,accidents happen.Yes she should have apolgized, but if you are "suffering" from one poke to the eye with a finger,you have more problems with your eye than it just being "sensetive". Eye pokes happen.Everyone has had their eye poked once in their life at least. About the aggressive shampoo, perhalps since you have not been there in 5 years, you may have forgotten that she may be an agressive shampooer?Some stylists are. Or maybe she has became that way over the past 5 years you have not seen her. Who had you been going to over these past 5 years you havent seen this stylist?Why didnt you just go back to them, instead of relying on the fact you got a nice haircut 5 years before? Its seems as if the manager was being very accomidating at first, until your mom got involved. Are you over 18? If so, there wasnt any reason for your momma to handle this since you had already taken care of it. this probebly frustrated the manager, as I am sure it would have irritated alot of people. hope you find a stylist that is more accomidating to your needs.

first off, all you mentally ill people here who think its OK to abuse customers because they cancel appointments are psychotic nutcases and you should get off the streets ASAP and get your heads checked- and stop claiming that my reports are false.. im starting to think maybe you liars here either work for mr b's salon, or you're relatives of joanne.. either way you're disgusting and screwed up people and need to shut the hell up. Hair stylists who are allowed to get away with these kind of horrible actions NEED to be reprimanded, and unfortunately these corrupt companies do nothing to reprimand them, or compensate the customer but only allow these jerks to continue abusing customers. If anyone knows how to legally report these people or where let us know because the company obviously is going to do nothing about the situation, as is the case with Mr B's salon. I agree mel..and to the only person who replied with a somewhat normal response- valerie...where I come from no one just files lawsuits like this--although if I had known I could I would have and still plan on doing something to report joanne if she still works there. The only problem is there are many mean crazy people like this in orlando who abuse customers at salons like this, or are just abusive overall everywhere- and are never reprimanded for their actions. They for some reason just hate young women or are jealous and have mental issues, I'm not sure which one it is, but this situation is definitely the worst experience I've had, though I have had many more with just very rude stylists and jerks. I think it's ridiculous that these companies do not stand up for the customer and instead condone abusive hair stylists like joanne and allow her to continue to work and potentially put other people's health in hazard and jeopardy. So if anyone knows what to do in a situation like that let people who've been wronged by stylists here know..

why is everyone defending such a mean and abusive hair stylist? are these fat relatives of joanne? I would hope that a hair stylist like joanne who abuses customers just for cancelling appointments have her license taken away.. she certainly does not deserve to be put in a position where she can arrogantly do that to others..what kind of horrible salon is this

Dear Anonymous, If it is true what you say in your report, i.e, that you were injured by the beautician and, that, due to that specific injury, you had to see a physician, I just don't understand WHY you did not contact a lawyer to take this stylist to court. If she actually did what you claim, she seems to be suffering from a psychiatric disorder and needs to be placed on medication because she is a safety hazard to the public (she could have stabbed you with her scissors). I did not see any reference in your report as to a legal follow-up. Although I am not a lawyer, I could see how a court would have ruled in your favor, especially since you had to see a physician for the injury you sustained. Next time, do two things: if the injury is severe see a doctor first, then contact a lawyer. If your injury in NOT life-threatening or severe, see a lawyer first who then will advise you on what course to take. Good luck next time, Heidelberg, Germany.

Dear Anonymous, If it is true what you say in your report, i.e, that you were injured by the beautician and, that, due to that specific injury, you had to see a physician, I just don't understand WHY you did not contact a lawyer to take this stylist to court. If she actually did what you claim, she seems to be suffering from a psychiatric disorder and needs to be placed on medication because she is a safety hazard to the public (she could have stabbed you with her scissors). I did not see any reference in your report as to a legal follow-up. Although I am not a lawyer, I could see how a court would have ruled in your favor, especially since you had to see a physician for the injury you sustained. Next time, do two things: if the injury is severe see a doctor first, then contact a lawyer. If your injury in NOT life-threatening or severe, see a lawyer first who then will advise you on what course to take. Good luck next time, Heidelberg, Germany.

Dear Anonymous, If it is true what you say in your report, i.e, that you were injured by the beautician and, that, due to that specific injury, you had to see a physician, I just don't understand WHY you did not contact a lawyer to take this stylist to court. If she actually did what you claim, she seems to be suffering from a psychiatric disorder and needs to be placed on medication because she is a safety hazard to the public (she could have stabbed you with her scissors). I did not see any reference in your report as to a legal follow-up. Although I am not a lawyer, I could see how a court would have ruled in your favor, especially since you had to see a physician for the injury you sustained. Next time, do two things: if the injury is severe see a doctor first, then contact a lawyer. If your injury in NOT life-threatening or severe, see a lawyer first who then will advise you on what course to take. Good luck next time, Heidelberg, Germany.

Dear Anonymous, If it is true what you say in your report, i.e, that you were injured by the beautician and, that, due to that specific injury, you had to see a physician, I just don't understand WHY you did not contact a lawyer to take this stylist to court. If she actually did what you claim, she seems to be suffering from a psychiatric disorder and needs to be placed on medication because she is a safety hazard to the public (she could have stabbed you with her scissors). I did not see any reference in your report as to a legal follow-up. Although I am not a lawyer, I could see how a court would have ruled in your favor, especially since you had to see a physician for the injury you sustained. Next time, do two things: if the injury is severe see a doctor first, then contact a lawyer. If your injury in NOT life-threatening or severe, see a lawyer first who then will advise you on what course to take. Good luck next time, Heidelberg, Germany.

This started out with a bad haircut by an inept stylist. OK, a really rude inept stylist. It's degenerated into name calling and everything else. Never mind, I've put far too much thought into it already. There is absolutely no reason for a person to sit there and allow such treatment to go on, unless they were too incapacitated to speak and if that were the case the complaint would have been written third person. Now grow up, and let's quit trying to find ways to blame all our woes someone else.

Wow I can't believe I found this. I was doing a search on Mr. B's salon on the internet and this came up. Joanne is a fat cow who doesn't know how to cut people's hair. She completely messed mine up too and I wanted to complain somewhere about it. I asked her to give me a trim and that stupid betch took about 4 inches off and gave me layers I didn't want, and a completely different haircut. I haven't called the salon back but I don't want to get involved in those kind of situations. I just don't plan on going back to this salon again ever. She was rude too, and she seemed angry, and I don't trust her at all. My advice is not to go to cheap college salons where the workers are underpaid and jealous obese old women who think they can do what they want to another person's hair.

First lets put this "woman" posting this report in her place, don't you think people are smart, oh that's right, only you are. I invite everyone to check out the Chick-Fil-A report filed yesterday by..., well, you'll see. Oh, was I not supossed to tell them how crazy you really are. Oh well! Why did you post two identical reports on this Salon? Were you drunk and forgot the first time? By the way, the other rebuttals taking your side, well, hello again. You're stupid enough to place the same exact BS phrases in these rebuttals, you've just posted a name other then "Annoyed" or "Anonymous." And like I said on the Chick-Fil-A post, calling others uneducated, blah blah blah is really calling the kettle black.

Isn't it interesting how Miss Anonymous (sometimes aka "Rach") can sit in utter silence as a woman named Joanne is butchering her hair to pieces, pay the woman money, and leave without asking any questions ......... yet she cannot control her anger, hatred, and self-pity on a simple computer-generated message board, lashing out at strangers with rude, uncalled-for remarks and criticism? Does anyone see a problem with this situation? Why does she take such pleasure in attacking those she cannot see or be near, yet when someone is right there in front of her she clams up like a deaf-blind-mute who does not have a mind or voice of her own? This woman, Miss Anonymous, Rach, or whoever she is portraying today, has some serious delusional mental issues, and I pray that one day she will have the strength to seek the help that she so very much needs.

It seems like whenever someone does not agree with you, you suddenly think they are "evil, rude, losers, etc..." The last time I knew, these message boards were a forum of discussion and to share opinions/advice to help people with situations. You are accusing Michelle of being insensitive and mean (among other things), yet reading your email it appears that however bad Michelle may seem, you are 3,000% worse! Do you read what you write before you post it? You are not only out-of-line, lacking in manners, and crude in judgement, you are obviously too embarrassed to attach your first name to your posts, knowing all too well just how you are coming across to others. As for your situation - it is a shame that your hair was ruined by Joanne. But it is even more of a shame that never once did you speak up to stop her actions. If you spoke up even 1/10% of the amount you speak up on this board, you could have saved your entire hairstyle and then some.

Well, I guess you are the wonderful individual that posted the sweet and intelligent post about me. The attitude and ignorant rants that you show in your response is why people are not trending to believe you. Why must you resort to name calling and attempted insults? Can't you state you case and tell your story without being abusive and rude? All I did was call it as I see it - if you can't handle other people's opinions in an adult manner, then maybe you shouldn't post on the boards. Have a nice day and I hope you fell better - you are obviously a bit stressed out.

just when you thought the trash was gone... wow even after ALL the thorough explanations of the situation, all the backlashing at abusive jerks like shawonga, you would think that anyone with an IQ of at least 50 and the decency of a JERK would at least be able to comprehend and judge the situation but no..here you go..more low class trash trolling the msg boards-- another low life uneducated idiot attempting to put her sad sorry pathetic low life unintelligent retarded opinion in the situation, thinking it's worth anything ....michele. if you AREN"T shawonga, then you are definitely in the same category of UNINTELLIGENT LOW CLASS LOW LIFE ABUSIVE RAT CREEPS as her/him. Your opinions are worthless, and you have proven to be an abusive low class JERK just like the people you are defending--you are defending your own abusive kind. here is some ADVICE for YOU. get a brain, learn how to read and understand, learn how to comprehend and assess a situation using fair judgment skills (something you can't do judging from your severely ignorant, insensitive barbaric pathetic opinions above which are indicative of an abusive jerk, and aren't cared for in this forum) not your obvious retarded trash brainless mind, and try getting some lessons in fairness decency and morality. You are VERY obviously the kind of person joanne is-- just another abusive low life LOSER who thinks that your opinion on this board matters.... it doesn't-- this is a place for VICTIMS and DECENT PEOPLE, not moronic mentally deficient abusive idiots like you, who defend abuse and put the blame on the victim..you are disgusting, evil, and sick. Only VICTIMS and decent people can fairly judge a situation. You, on the other hand, are just another abusive low life devil B**ch like shawanga with an axe to grind against innocent people and victims of abuse. You are evil and beyond disgusting.. get a room with shawonga, and go abuse/harass each other since that's all you two are capable of doing with your worthless pathetic existences.

Ok, this post really got me going. Let me say upfront, I do not agree with anyone being abusive to anyone whether it be physical, emotional, or verbal. I am not condoning abusive treatment of anyone in any manner that aspect of the story is not what I wanted to comment on .. more so I want to comment on the poster Ms Anonymous .. First of all if she was so abusive in the beginning I cannot understand why you sat there and said nothing. That was your first mistake. Also shampoo in the eye would not have caused such a tremendous pain needing to see an Optimologist. Oh thats right, she poked you in the eye! Again, if at that time it was so sever and painful you would not have been able to sit there, calmly, getting your hair pulled apart. Your eye, if you cornea was indeed scratched, punctured, or injured, would have been red, swollen and constantly tearing. Enough pain to make you complain on the spot and seek immediate attention. And how in Gods name can you say you had no idea what your hair looked like? I dont know about anyone else, but all the salons I have ever been to were covered in mirrors wall to wall! In fact they cut and style your hair in front of one! I dont get that part at all. The final error on your part was this you paid for the hair cut and the alleged abuse by paying for the service she rendered you accepted her work. Dont you inspect someones work before paying? Do you accept all that is handed to you and money requested without making sure it is what you asked for or expected? You should have looked at your hair and complained upfront. Once you paid for the service she provided, you accepted the work that was done and therefore cannot leave the establishment and complain and demand money after the fact. You hair did not fall out, did not burst into flames your hair remained the same as it was when you left the salon, and again, the same way when you accepted her work and paid for the service. But to flip flop you did contradict yourself .. you said: The first thing that she did was actually cut SHORT LAYERS in the front, the exact thing I told her not to do. It was also uneven everywhere. If you had no clue how horrible your precious hair was until AFTER you returned home how would you know what she did, when and which was first? You just gave yourself away, didnt you? Finally, the tome, words, and immature nature you are carrying on with the other people on this thread is manner I would assume you should take if you are trying to legitimately make a serious claim and the attempt at defending yourself. Your attitude is horrible and I bet it is the same attitude you gave the salon and that is most likely the reason they are refusing to help or work anything out with you. You accepted their services they do not owe you anything. They might do something to compensate or appease an unhappy customer but not a rude, childish one spewing attitude everywhere. Bottom Line::: Unless the product and/or result changed or broke after acceptance (payment), you do not have a leg to stand on. It is your own fault for not looking at yourself before you left. Live and learn my friend and if what you are saying is true grow a spine and speak up if someone is abusing you. If not, you are the only one to blame for allowing yourself to be treated like that.

well I agree about a person standing up for themself in a situation like this, it's always the best solution, but not every situation is the same.Sometimes people might be tired or might just want to get their haircut out of the way or not make a big scene of things. In this circumstance because she had previously done a good job, even though it was years prior, I still thought she would at least do a decent job with the haircut, despite the seeming anger that she had in her. Things just happened spontaneously after that, and sometimes you're just not sure what to do in the situation, and don't want to make a big scene out of things. But it's important for everyone who faces this kind of abuse to stand up to it and just leave.. sometimes when it's happening though, it's a little confusing on what exactly to do. Regardless, I would never blame the victim even if the person sat through it, because it's not like there were punches being thrown-- sometimes subtle or quiet abuse like that is difficult to really grasp, and after the situation happens you really understand the big picture. And yes joanne could easily have chosen not to do the hair. Abuse is far from being unprofessional. Unprofessional is probably not being nice, or having a bad attitude. Joanne physically abused, and this is purely sick and evil. It doesn't matter that there were appointments cancelled. That is the most pathetic trivial excuse for something so low down and rotten. People cancel appointments all the time, many people don't even have the courtesy to cancel an appointment and don't show up at all. If anyone supports a person who abuses and mistreats another individual just for cancelling or even understands their 'anger' then they have some serious issues and realities to face. We live in a society where people cancel appts all the time.. it is certainly not grounds for anger, much less ABUSE and purpose malicious actions towards an innocent person. What joanne did was beyond horrendous and then on top of that even admitting that this is the reason she did this should have been enough reason to fire her, but the owner of the salon could care less that a woman who works for him is abusing and mistreating customers. Unprofessional is hardly the word to describe such a low class evil monster. Joanne is clearly a sick mean evil rotten racist person and anyone who supports a person like her or her actions are the same. Even though there are things people can do to protect themselves from these kind of low class evil jerks, it's still the jerks who are completely to blame and should never get away with their ignorant racism or abuse. I just hope that posts or warnings like these prevent other people from being victims of sick abusive racist trash like joanne at Mr B's salon..

Okay, This has turned into an all out word war. I'm not going to take any sides, but I do want to make a comment. First off, no one deserves to be mistreated rather they cancel an appointment or even if the stylist is having a bad day. At your place of employment you are suppose to be a proffessional at all times especially if someone elses well being is in your hands. To Joanne, if you were upset that this woman cancelled two times on you (which is understandable because you don't get paid unless they come) And would get so angry as to think about sabatoging her hair then you could just elected to not do her hair. It's not a crime for a stylist to say no. She would have been angry, but she would have been angry with a head full of hair. Plus to admit you did what you did? That's just foul and stupid because your work; your hair styles reflect your professionalism and creativity. To the "victim" I understand that your hair was messed up, and trust me been there a number of times but theres a time where we have to take responsibilties for our actions also. If someone came in your face and began slapping you would you fight back? Would you say something? Would you at least shield yourself? You would respond in someway I would hope. Now I give you credit. You said you told her to ease up at the shampoo bowl. It was apparent that she didn't and you know what you should have done. Sat up, told her she was trippin, and walked out. If you sensed that she was upset in the beginning, never ever ever should you let her go at your head with scissors to say the least. And she wouldn't have put her hands on me as far as poking in the eye....you are a strong strong woman for that one because for someone to do that to me intentionally?......and look me in the eye? I would have to ask God for the strength. And one thing I've learned is you never ever leave without looking at the finished product. Make enough time for an appointment even if you have to sit there and wait for it to dry. I'll be darn if im paying for something that's not satisfactory. You were unsatisfied, no doubt and that's not right that you had to pay. I know what it's like, I seriously do. Women cherish their hair, me particuarly as an african american. We all want stylish, healthy growing hair. And I've been in the seat where I let someone cut my hair who didn't know what they were doing and I hated the results, yet I 1. payed them, and 2. sat there and said nothing. Sometimes if it's something I can fix like a style I'll go home and fix it myself. I've also seen a stylist upset or rude and requested somone else. I've been moved here from atlanta for military purposes and have already been through 3 stylist, and finally I found someone who was willing to listen to me. And while in Atlanta I went through 4 stylist there because I'm from South Carolina. So it's not easy. You ask and describe a certain service and you should get what you want because it is your money. But don't let yourself be a victim, maybe if you stood up to her she possible wouldn't do it to anyone else. She may think that if she got away with it once it's okay. I wish you luck!

Ignore Shawonga-- I've seen this horrid creatures posts on several sites and all she does is provoke people and put them down. She isn't here to give a legitimate helpful consumer comment or a valid opinion, only to cause problems, or try to find reasons to put down or blame the person giving the complaint. It's unfortunate her comments can't be banned because they are the same condescending brainless nonsense on every site.

There is no justification for abuse and in this case she was clearly abused. This woman's license should be taken away or she should be reported to the authorities for her actions. As for the people who are standing up for the woman's actions, it's true that people who stand up for these kind of actions are themselves abusive that's why they find nothing wrong with it and intentionally blame the innocent person being abused. (they don't want to admit to themselves that the kind of abusive actions they do are bad or wrong). These kind of people shouldn't be posting their opinions because they only prevent victims from getting the justice they deserve. They are corrupt people just like the abusers. They try to give the 'other side' or take the other side when there isn't one, except the side of the abusers who probably have mental deficiencies or issues they can't deal with. This Joanne woman was out of control, and is a horrible person for doing what she did.. it's a good thing people are being warned about her through this site. I commend people for warning others about these horrible abusive liars, and detest those who stand up for these terrible abusers or bullies. Good luck all people who fight for justice and decency...

You and shawonga clearly have problems with reading comprehension and mental functioning --HITTING something in no way relates to keeping a finger in there... uneducated people shouldn't be posting their ignorant opinions here. And it's true this place is for victims and honest decent people not lying rats like you two who cover up for abusive jerks.. i suggest you get an education it's obvious you lack one ..

You and shawonga clearly have problems with reading comprehension and mental functioning --HITTING something in no way relates to keeping a finger in there... uneducated people shouldn't be posting their ignorant opinions here. And it's true this place is for victims and honest decent people not lying rats like you two who cover up for abusive jerks.. i suggest you get an education it's obvious you lack one ..

I find it absolutely revolting that people like you or SHAWONGA are sitting here attempting to take 'sides' as if people have posted this information for the ignorant abusive people to sit and comment on. This forum is for VICTIMS once again not mean jerks like you who will stick up for abusers and justify their evils. People like myself and many others have clearly been VICTIMIZED and anyone who attempts to side with the abusers and try to find some silly ridiculous reason to claim that the VICTIM was at fault shouldn't be on this forum as I stated earlier. You clearly aren't a judge of character or situations if you believe that people being abused who didn't 'walk out' of the situation are at fault. Not everyone understands the situation while it's occurring to it's fullest extent and not everyone has the ability to just walk out of a situation. If you can't understand that then stop wasting your time here because you're just like the kind of abusers who people here are complaining about and that is the TRUTH. PEople like you or shanwgona who abuse and are mean people can easily find routes and sick irrational reasons to blame the innocent people who were victimized. The only person who was at fault in this situation was JOANNE and if you can't understand that then you need some serious help with morality and character because you obviously lack BOTH. Don't waste good space here voicing the opinions of the abusers...your ignorant opinion clearly doesn't matter to the decent people who have been victimized. People like you disgust me....

You let this crazed madwoman cut your hair despite the fact she was not doing a good job from the beginning. You have to take some responsiblity for this too because you could of put a stop to it real fast. As for her rubbing her finger inside your already sensitive eye, that should not have happened. but then again you could have closed your eye instead of letting her continue with her finger in there rubbing it. there are too many unknowns to take sides in this situation. But one thing is if you had simply walked out and not allowed this scissor-wielding woman to cut your hair, none of this would have ever happened. Gretchelle Cozylee

You can criticize and talk bad about me all you want, and continue to skirt around the real issue here. And that real issue is ... You let someone attack your head with scissors after it became obvious that things were not right with this situation. And when the situation got even worse, you just sat there like a re-tart and let them continue. So shame on YOU! for being so negligent and allowing something like this to happen. Oh but it's not really your fault, right? It's all everyone else's fault and you were just an innocent bystander with no control over the situation, right? Blah blah blah blah blahhhhh.... Also, from your attitude, I can see WHY the hair salon couldn't stand you and did what they did. Why not try to lighten up a bit and get off your high horse and realize the consequences of your belligerent behaviour? You sound like a few fries short of a happy meal to me!

Apparently, everyone who disagrees with you is sick, evil, crazy and disgusting-(did you notice you said nearly the same the same thing about Shawanga as you did about Joanne who tried to poke your eye out?) Add me to the list, because the fact of the matter is this Joanne was not treating you right from the time you walked in the door, yet you chose to allow her to go at your head with scissors and give her your money; you chose to accept her lack of professionalism from the get-go.

Apparently, everyone who disagrees with you is sick, evil, crazy and disgusting-(did you notice you said nearly the same the same thing about Shawanga as you did about Joanne who tried to poke your eye out?) Add me to the list, because the fact of the matter is this Joanne was not treating you right from the time you walked in the door, yet you chose to allow her to go at your head with scissors and give her your money; you chose to accept her lack of professionalism from the get-go.

lol someone writing her name as "shawonga" is the one here being honest? Get real. Your arrogance and ignorance are both toxic. You obviously shouldn't be posting your ignorant comments on a board that is meant to help people who were victimized, since you sound like the kind of horrible person who people here are filing reports about. Go to satan.com, it's where you will find your own kind and leave the decent victims alone you sick individual.

get a life you pathetic freak (for the person who stated her name as Shawonga) and an education on top of that because have no idea on how to read and comprehend a simple story... I never claimed I went to the salon for years, I had only been there once years ago. This was my second time to the salon in over five years. She did not seat me in her chair before hand she came to the waiting area and discussed my haircut for only a minute, which is NOT how stylists usually discuss their clients requests or haircut issues. I didn't get a blowdry so I didn't have the chance to look at my haircut while I was at the salon. And how DARE you say that people who cancel appointments should be mistreated. People cancel appointments all the time everywhere, that is NOT grounds for mistreatment or physical abuse. You are a sick individual so seek help. You do NOT know what happened and judging from your rebuttal you're very likely one of those kind of people who do mistreat others and think it's ok. You disgust me not only from your lack of judgment and comprehension abilities but your lack of justice or humanity .. It's evil jerks and idiots like you who prevent others from getting justice in this world from people who commit evil and wrong practices because of your petty evil and ignorance... Don't you dare attempt to rebuttal again because you have proven to be the EXACT kind of person that I filed this report against-evil, cold, rude, heartless, unjust, and brainless. Actually I wouldn't doubt that you are or that you do work for that hair salon. Ignorant hateful jerks like you disgust the rest of the decent world and are the worst kind of people.

Your story does not make much sense ... let me get this straight .... 1 - You've been to this salon for many years and have always specifically requested "Joanne" to cut your hair. But... from the very first time you set foot in the salon, she was very unfriendly to you? Why on earth did you keep going back in the first place? And when you live in a big city like Orlando where there are dozens upon dozens of other hair salons? 2 - Joanne never seated you in a chair? How did she cut your hair, standing up? Sitting on the floor? Why did you not ask to be seated in a chair? Why on earth would you let someone come near your head with scissors if they are not even following basic hair cutting procedure? 3 - You "finally had a chance to look at" your hair when you got home? Why on earth would you not look at your hair before you left the salon, and before you paid? Salons have mirrors all over the place. They are there so people can LOOK at their hair before leaving. That way if there is a problem it can be fixed and the customer leaves happy. 4 - You have the audacity to demand a refund? Excuse me, but you DID cancel multiple appointments before, leaving your hairdresser high and dry. When you make an appointment and have the rudeness to cancel, how do you think your hairdresser is compensated? It is simple - she makes $0 and wastes a block of time thanks to you! If I were the hairdresser I would have charged you for the missed appointments. Why on earth would you make an appointment if you could not keep it like a decent customer? 5 - Your claims of "physical abuse" are hilarious!! Her finger hit the "inside of your already sensitive eye?" You are suggesting that she literally poked her finger inside your eye. What a crock! And still, you did not mention that to her? She was "abusing" (LOL) you from the very beginning as she was washing your hair, and you allowed her to continue? Oh get a life ... 6 - You identify yourself as "anonymous female." Why do you not have the courage to state your name? I mean, since everything you're saying is true, what is the problem with standing behind your words? :-)