- Report: #1403757
Complaint Review: julianskincare - Internet
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Author Not Confirmed
Why?
julianskincare
Internet, USA
Web:
Julianskincare.net
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Business Rating:
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julianskincare I noticed the following charge on my moms credit card mcd pur eur skin sleekfeel 8883871754 for $89.75 Internet
My mom signed up for a free trial, Julian skin care/nouveau. Unfortunately she thought the cc was needed only shipping charges. It was never her Intent for it to turn into a "subscription". These companies prey on older Americans. When I realized that she was being charged, and had been charged for almost a year, I immediately called to cancel. I called and canceled the product for which I received a cancellation number, 1909657. I noticed that a charge was still processed the same day I cancelled. The charge wasin the amount of $89.75. When I called today, 10/2, it was explained to me that they processed the charge before I called to cancel. Therefore they would NOT refund any of the charges. These companies prey on older Americans. Something has to be done.
