- Report: #1450877
Complaint Review: Justfly.com - Internet
-
Author Confirmed
Why?
Justfly.com
Internet, United States
Phone:
8007175015
Web:
Justfly.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Justfly.com Flights cancelled. No contact. Left stranded.
Booked flight 01/2018 for 07/2018; Both flights cancelled in 03/2018. No emails, no phone calls, no contact regarding cancelled flight. My party simply arrived at airport to check in with the airline and was told BOTH flights of her travel were Cancelled in March. Justfly.com was to have sent out emails Notifying customers that the flights were cancelled and rescheduled or no flights given. None, None, None of this was done!!!!
My party even Called the night before to ask Why she could Not confirm her ticket and secure her seat. The "agent" she spoke with mentioned Nothing to her that either flights were cancelled and rebooked for different flight numbers, or times, or days, etc.
If it were Not for the wonderful, helpful, courteous, very conscientious worker at the AMERICAN AIRLINES check-in, my sister would have been Stranded in Milwaukee and Not in Phoenix hiking and spending time with me.
Once Burned, never Twice!!!! Justfly.com is now Off my user sites for Any Travel purchases.
