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  • Report:  #195655

Complaint Review: KC Promotions - Prairie Village Kansas

Reported By:
- Hilliard, Ohio,
Submitted:
Updated:

KC Promotions
7652 Rainbow Dr. Prairie Village, 66208 Kansas, U.S.A.
Phone:
913-341-7898
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased a Tuffy automotive maintenance card from one of Their sales people on 5/4/06 with a post dated check to be cashed on 5/12/06. A couple of days later (5/6/06) I called the number on the back of the card to cancel this transaction. I realized I would not be able to afford the purchase, and offered to send the card back. The rep I talked with (Pat Shane) said he would forward the information to the appropriate person to see to it that this check does not get cashed. I stressed over and over again that I would really like a call back to tell me it has been taken care of, so I can stop worrying about it. I called about everyday leading up to the 12th of May. I left messages, paged people, talked with Tuffy, and still no call back or any resolvment. So a few days passed after the 12th, I saw that it didn't get cashed, So I figured it was taken care of, and I just wasn't notified. On the 16th of May, I checked my account online, and to my surprise and dismay, It was cashed. I don't know how much more notice I could have given that I did not want this check cashed. As a result, My account went into the negative, and this caused a few overdraft charges of $34.00 each. I cannot afford these fee. After many frustrating calls with thier people, I thought I got resolvement for the check amount of $54.80 When a man named Pat Shane told me to send the card and a SASE to this lady and she will get the check out right away. That was 3 weeks ago, still nothering. Now I dont have the card, or my Money. I was completly Ripped off. The are some really shady people out there, BEWARE!! Being in a retail environment, I strongly believe that the customer should be taken care of. I am in a very tough financial situation because of this. Now they wont even answer the phone. DO NOT DEAL WITH THIS COMPANY. I am now out over $100.00.

Brian

Hilliard, Ohio
U.S.A.


1 Updates & Rebuttals

Jared

Olathe,
Kansas,
U.S.A.
NO REFUNDS STATED IN TERMS AND CONDITIONS

#2UPDATE Employee

Mon, June 30, 2008

in case you failed to read the terms and conditions it clearly states that there are no refunds in normal print not fine print there are only exchanges you did not get scamed the card worked call any tuffys that is listed on any card that we sell and ask them if the kc promotions card is lagit cause guess what it is i have repeat customers every year read the terms before you scar our name

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