- Report: #433209
Complaint Review: KeyBank National Association - Puyallup Washington
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KeyBank National Association
511 River Road Puyallup, 98371 Washington, U.S.A.
Phone:
800-336-4750
Web:
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KeyBank National Association Repeat NSF's After DIRECT DEPOSITS...Deposits Dissapear for Days! Puyallup Washington
I can see that I am not the only unhappy customer, but this is getting really old. It's the same EVERY week. We are behind on our mortgage and credit cards because we are afraid to use our bank account after all the BS.
Every Thursday, my husband and my paychecks are put in to our Key checking account via direct deposit. Paychex, the payroll company, guarantees that the deposit will be in our account no later than 7 a.m. PST on Thursday. We didn't notice the problem until about October 2008, since we had a cushion in the account.
Since then, it has been hell. The statements stopped showing up in our mailbox 2 years ago, and we don't have online banking. We'll get NSF notices, which will usually be from Thursday or Friday. We have gone to the bank since the first NSF notice, they claim that the deposits weren't available yet. When we asked why, they couldn't come up with a reason. The second woman started to show us our account screen, then started scrolling up and down, while explaining that the purchases had been made before Thursday, but they hadn't, we had the receipts with us.
If KeyBank wouldn't have forced us into signing "Exhibit A", forever releasing all claims, I would pay for an attorney and at least attempt to stop their theft. And to think, they got a nice bonus from the government for the purpose of continuing to bankrupt honest American's with their novel interpretations of the law.
Chaoticharmony
Puyallup, Washington
U.S.A.
Every Thursday, my husband and my paychecks are put in to our Key checking account via direct deposit. Paychex, the payroll company, guarantees that the deposit will be in our account no later than 7 a.m. PST on Thursday. We didn't notice the problem until about October 2008, since we had a cushion in the account.
Since then, it has been hell. The statements stopped showing up in our mailbox 2 years ago, and we don't have online banking. We'll get NSF notices, which will usually be from Thursday or Friday. We have gone to the bank since the first NSF notice, they claim that the deposits weren't available yet. When we asked why, they couldn't come up with a reason. The second woman started to show us our account screen, then started scrolling up and down, while explaining that the purchases had been made before Thursday, but they hadn't, we had the receipts with us.
If KeyBank wouldn't have forced us into signing "Exhibit A", forever releasing all claims, I would pay for an attorney and at least attempt to stop their theft. And to think, they got a nice bonus from the government for the purpose of continuing to bankrupt honest American's with their novel interpretations of the law.
Chaoticharmony
Puyallup, Washington
U.S.A.
1 Updates & Rebuttals
Ken
Randolph,Massachusetts,
U.S.A.
Pay Stubs
#2Consumer Comment
Thu, March 12, 2009
What is the date on your pay stub? That's the date the money should be in your account. If the stub shows Friday, you might find that on occasion it hits on Thrusday, but it doesn't HAVE to be there until Friday.
