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  • Report:  #1120940

Complaint Review: KFC / Long John Silver's - San Marcos, California

Reported By:
Justice - San Diego, California,
Submitted:
Updated:

KFC / Long John Silver's
771 Center Drive San Marcos,, 92069 California, USA
Phone:
760-781-3384
Web:
http://www.kfc.com
Categories:
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I ordered two Shrimp+More, the shrimp is supposed to be breaded, however, mine was unbreaded hard fried shrimp. I didn't phone the store because I knew they would be closed, however, I took pictures of the shrimp. I called the next day, and was told they don't make good on substitutions. How can they substitute anything without informing me and getting an okay? I told them this order was unacceptable. They said they would have someone phone me; I never heard back from anyone for over a week, no contact to date. Picture of the shrimp I was given.

 

 



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