- Report: #252768
Complaint Review: KIKKER 5150 - BRENT WOOD California
-
Author Confirmed
Why?
KIKKER 5150
2420 SANDCREEK RD SUIT 151 BRENT WOOD, 94513 California, U.S.A.
Phone:
925-516 1188
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
KIKKER 5150 SENT PARTS THAT DID NOT WORK PROPERLY ripoff BRENTWOOD California
I recently purchased a kikker 5150 from Go Kart USA. Right off the bat I was sent the wrong rear wheel. So I contacted Go Kart USA and they were more than happy to fix the problem. Ok great, no problem. The second day I had the bike gas started to flow out of the carburetor through the air filter causing the bike to stall.
I go straight to the source (Kikker 5150), the manufacturer of the bike, and explain to him what the problem was with the carburetor. The suggestion he gave me to fix the carburetor failed, he was extremely rude about my situation and made me feel like i offended him by calling.
I called back a second time and he said it was not his problem and that if i was not smart enough to fix a carburetor then i should not have the bike. I then had to pay a mechanic to fix my carburetor and come to find out it was a faulty carburetor from Kikker 5150. And to top the whole situation he will not send me my MSO so i can have my bike street legal.
These guy's are jerks to say the least and the bikes they build are a joke. So if you are thinking about buying one of there bikes make sure that you are a certified mechanic because buy there standard's us regular people are not smart enough to own one.
Les
okeechobee, Florida
U.S.A.
I go straight to the source (Kikker 5150), the manufacturer of the bike, and explain to him what the problem was with the carburetor. The suggestion he gave me to fix the carburetor failed, he was extremely rude about my situation and made me feel like i offended him by calling.
I called back a second time and he said it was not his problem and that if i was not smart enough to fix a carburetor then i should not have the bike. I then had to pay a mechanic to fix my carburetor and come to find out it was a faulty carburetor from Kikker 5150. And to top the whole situation he will not send me my MSO so i can have my bike street legal.
These guy's are jerks to say the least and the bikes they build are a joke. So if you are thinking about buying one of there bikes make sure that you are a certified mechanic because buy there standard's us regular people are not smart enough to own one.
Les
okeechobee, Florida
U.S.A.
2 Updates & Rebuttals
Les
okeechobee,Florida,
U.S.A.
kikker 5150 in Brentwood California ripoff
#2Author of original report
Mon, June 11, 2007
Well the rebutal I have just read from kikker 5150 is not true. I did exactly what kelly the owner said to do and it did not work.So I had to pay more money to have a mechanic to fix it.So now that problem is solved I would like to receive my mso that I paid for.Well the owner of company said that he was not sending me my mso because he said I was an @@$hole and that is a ripoff.
Kelly
Brentwood,California,
U.S.A.
Customer Refused to Follow Instructions
#3REBUTTAL Owner of company
Fri, June 08, 2007
Les McGee complained of fuel overflowing the carb. He was instructed to look at three areas to solve the problem. On the second call Les McGee said that his carb was just "defective", however he could not elaborate. It was clear that he had not followed the instructions given him which would have solved the problem, and that he may not have the understanding of the carburetor system. He was directed to find someone who knew how to set the float in a carb if he could not do it. He stated that he should not have to have a mechanic fix a defective carb. This might sound reasonable, however this product is a KIT which must be built by someone with the appropriate skills. This includes the correct set-up and adjustment of the carb. The carb was never defective, obviously, otherwise his mechanic could not have "fixed" (ie adjusted) it. 95% of our bikes are sold though motorcycle shops who usually build the bikes for the customer. Some bikes are purchased from mail order dealers, which is what Les McGee did. If you do not have the appropriate skills to build a bike, please DO NOT PURCHASE A KIT! The customer also requested an MSO at that time, however he was informed that we could not provide one from us to him because he did not purchase the bike directly from us.
