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  • Report:  #1032474

Complaint Review: Kikker 5150 - Brentwood California

Reported By:
- Rochester, Illinois,
Submitted:
Updated:

Kikker 5150
2251 Shady Willow Lane Brentwood, 94513 California, U.S.A.
Phone:
877-545-5150
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased a mini-chopper from a distributor of this company about 3 months ago. FIRST, it 6 weeks to deliver. SECOND, the bike I got was the wrong color with the wrong handlebars, and it was missing some of the bolts and fuel line. I was willing to forgive this. However, an MSO (Maufacturer's Statement of Origin) is needed to title the bike for road driving. As of now, I still haven't gotten it (THREE). I spoke to his distributor who said that Kikker refuses to send them the MSO's. I figured I would go ahead and call the company myself to see if I might smooth over the situation, and request my MSO. The owner of the company, Kelly, yelled at me, used abusive language, and profanity, and told me no MSO's would be sent. THEN HE HUNG UP! (FOUR)

The distributor has been more than kind in helping this along, but it is ridiculous that this should be going on this long. I have since spoken to the distributor and have been informed that THEY will make Kikker5150's mistakes right. I also did some checking of my own and the BBB website has complaints about the guy as well.

I think it is safe to say that the FOUR issues I have with Kiker5150, plus the info about this comapny on the Better Business Bureau's website should be enough for any smart people to avoid this jerk like the plague!

Jason

Rochester, Illinois

U.S.A.


6 Updates & Rebuttals

Jason

Rochester,
Illinois,
U.S.A.
Response to Alliancemetalart

#2Author of original report

Thu, April 16, 2009

Thanks for your glowing review of a genuine scumbag. So, are you his cousin or brother? "ONE MAN ARMY"? Sounds like you might be second in command. If this tool is so great and hardworking and polite, why are the complaints about his poor attitude and customer service piling up like the dung his bikes are? Also, if he's so great why is his business suspended in California? Oh wait...Kelly, did you move to Michigan?


Alliancemetalart

Midland,
Michigan,
U.S.A.
response to Jason, thanks to Kelly

#3Consumer Suggestion

Tue, July 29, 2008

Anyone reading this reparte should take the "d****e" statement into complete consideration when deciding to believe ANY of the other bad statements about Kelly and Kikker 5150. I recently placed an order for 4 bikes with Kikker. I'm an authorized dealer for Kikker bikes. I haven't received my bikes yet.. ..but it's only been about a week and a half. When I placed my order, I was told IMMEDIATELY that there is a waiting period because they're BACK-ORDERED.. Logical Deduction would state that this is a VERY popular item. Kikker 5150 is a VERY successful company.. Kelly is offering a GREAT product and it's worth the wait time (IMHO) ...my customers also understand... I've spoken with Kelly on the phone.. ..in fact, the first time I talked to him, I actually made some comments that would have been perceived as rude.. He responded very professionally, did NOT use profanity.. was NOT rude in the slightest. He defended his position and his product and in the end we were talking like old buddies. I think it's stupid for anyone to make the complaints they're making about Kelly and Kikker 5150. ...perhaps they don't know that he's a ONE MAN ARMY catering to THOUSANDS of people? Maybe they think that somehow they're special because they bought a bike and Kelly should take time out of his day each day to handle their little whims and blah blah blah... TAKE A NUMBER. GET IN LINE. CANCEL YOUR FLIGHT... above all.. GIVE IT A REST. Patience is a virtue. If you want your bike THIS MINUTE, feel free to buy some $600 mini chopper with zero potential of street legality. Kikker produces a GREAT PRODUCT and Kelly is a GENUINELY GOOD PERSON WITH SOLID INTENTIONS. p.s. all of my customers know it's worth the wait... so they're waiting. ..patiently.


Salembrown

Lizella,
Georgia,
U.S.A.
We are now an AUTHORIZED dealer for Kikker!

#4Consumer Comment

Tue, May 20, 2008

My name is Mike Brown, Our business is HRM AUTO SALES in Macon, GA. We have been in business for 27 years. We sell high end Motorcycles and are giving Kikker a try. I am ordering 5 plus Kikkers. I will be glad to inform you of reciepts, conversations and time frames. So far, I have been treated with respect from Kelly. If anything cahnges you will be the first to know! At this time, I was told there will be a 2-3 week time frame before shipping because of back order. I will reply in 3-4 weeks with more info.


Jason

Rochester,
Illinois,
U.S.A.
Kelly is a douche!

#5Author of original report

Fri, November 23, 2007

I am NOT an employee of or owner of the company about which kelly speaks. i DID get my bike there and I have had nothing but bad experiences with Kikker 5150.


Savvy Consumer

Brush Prairie,
Washington,
U.S.A.
Kikker 5150

#6Consumer Comment

Tue, October 30, 2007

Greetings: I am a customer of Kikker 5150. In my personal dealings, I have found Kelly to be responsive and respectful. He provides MSO's via his dealer network for products that are properly paid for. A customer purchasing any vehicle without the proper documentation should be wary of the seller. I received the necessary documentation from KIKKER 5150 to license my vehicle for street use and did so the same day I purchased it.


Kelly

Brentwood,
California,
U.S.A.
Fabricated Report by Former Disgruntled Dealer

#7REBUTTAL Owner of company

Fri, June 08, 2007

We have sold nothing to a "Jason from Rochester". It appears that this dubious report has been made by a recently revoked dealer, Josh Laurent of "Lost Highway Choppers" of Springfield IL. which is only 2.6 miles away from Rochester. This entire claim is a fabrication. After we instructed EBAY to remove his auctions of our products last week, he left several vulgar and threatening voicemails and emails with our company, stating he would "get us". Although I will not go into detail as to why we revoked his dealership, I will say that he had failed to submit the document needed to issue the MSO, as is required by all of our dealers, which is a signed product liability release and warranty card. You must ask yourself, If our products were so bad then why would he be so venomous when his dealership was revoked? By the way, his first order was placed on 2/21/2007 and shipped the SAME DAY.

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