- Report: #1489965
Complaint Review: Kings Furniture - Hamilton Ohio
Reported By:
Big Mistake -
Fairfield, Ohio, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Kings Furniture
3105 Dixie Highway (Highway 4) Hamilton, 45015 Ohio, United States
Phone:
513/857-7946
Web:
kingsfurniture.net
Categories:
Business Rating:
(0)
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Kings Furniture charged an excessive price for items they ordered; total price was $200 more than advertised Hamilton Ohio
I went to Kings Furniture in Hamilton, OH after seeing several signs indicating that the store was closing (or restructuing) and selling all items at greatly reduced prices. I did not find anything that really met my needs as I walked through the store unassisted; as I was leaving a sales person offered to help me.
Since all of the items on the floor had prices that were marked out, I asked about the prices on several items. When we got to the last item in the store, the sales person said the item was available in white, which is what I wanted but we had to look on the computer.
A computer was not immediately available and so I waited. Then I was told that another person could help me and would find something that was a better bargain and I would like. He ultimately selected an item and showed me the picture on the computer; the price was not shown. I agreed to the item and he wrote up the order, with a total price over $700 (included taxes and shipping).
Later I changed my mind about this item and was told I could change it, but when I went to the store I received several different explanations. This is when I looked up the item on the internet and found that I had been overcharged in excess of $200. I have tried several methods to get relief and get my money returned.
The "owner" has offered different versions of returning the money: once he said, I would get the money when I had the other furniture delivered; another version said I would get the value of the "overcharge" in other furniture from the store.
I refuse to accept any furniture from Kings Furniture because I feel that if I accept their furniture, I am impliedly approving of the manner in which they got the money. Simply stated, I feel I would be saying that it's OK for them to overcharge me.
