Mark
USA#2Author of original report
Wed, October 21, 2009
Finally got my stuff. But it was a nightmare. The driver shows up and tells me I have to pay cash or postal money order only. I tell him the company promised I could pay by American Express. I even called them to verify a couple times before my move. Now it's Sunday and the banks are closed. I'm scrambling to come up with the required cash. And to add to it the driver says if they have to leave and come back the next day they are going to charge me an additional $600 for storage - for 1 day. The driver was the biggest jerk I ever met. After I get him the cash and they unload I notice some of my things are missing but had no tags so I can't prove it. Also the walls are now all marked up, the carpet is stained, light bulbs broken, boxes are crushed. I have pictures to prove all this. Then the topper is that they refused to bring my elliptical machine up the stairs. Now it's stuck in the garage and I'll have to pay someone else to bring it up. Do yourself a favor - DON'T USE THESE GUYS!!!!