I was waiting for a trial sample of the La Crème. I did receive a package, but, I was charged $87.00. I called the company and was answered by an answering machine. I told them to not charge me again and I wanted a refund on the package. I told them the parcel had not been opened and I was returning it. I called them again and spoke with a live person. I was told there was no refunds. I asked for a supervisor. He said there are no supervisors. This ordeal is so familiar with another product that was advertised on the Dr. Oz web site. I sent for a sample that I never received. But, I received a package and I looked on my bank statement online and I was charge $199.00, When I called them (3 times) I was told there are no refunds, nor a supervisor. I still have the package (unopened) This product I'm referring too is: Forskolin. It is suppose to be a fat burner to lose weight while taking these. I do know that each item was dealt with by Asian descent people. Narcy Outlook Washington