Jacquelyn
Bristol,#2Author of original report
Sat, December 24, 2005
I had called NFFS every day, sometimes calling up to 3 times per day. I had to fax my information to them not once but over 8 times! How ridiculous!! After they (finally!)received verification of my move, they still played games with me. But I was persistant and it paid off for me. I called multiple times per day, every day, averaging 45 min-1.5 hours per phone call. I told NFFS that I was not hanging up until I had my membership deleted. I finally spoke to 2 women who were actually helpful. They even called me back to verify they received my faxes! I was able to show them proof of my move (3 things to be exact) and they cancelled my membership on 12/20. If you move and need your membership cancelled, BE PERSISTANT. DO NOT GIVE UP!! Call as many times as needed. It is very frustrating that these companies (Lady of America & Nat'l Fitness Financial Systems ) play games. If you move and there is no center near your new home, they have no choice but to cancel your membership. It just takes time, patience and persistance. Good Luck to all who are still having problems. I will NEVER join another fitness club affiliated with Lady of America or Nat'l Fitness Financial Systems. EVER!!!
Jacquelyn
Bristol,#3Author of original report
Sat, December 24, 2005
I had called NFFS every day, sometimes calling up to 3 times per day. I had to fax my information to them not once but over 8 times! How ridiculous!! After they (finally!)received verification of my move, they still played games with me. But I was persistant and it paid off for me. I called multiple times per day, every day, averaging 45 min-1.5 hours per phone call. I told NFFS that I was not hanging up until I had my membership deleted. I finally spoke to 2 women who were actually helpful. They even called me back to verify they received my faxes! I was able to show them proof of my move (3 things to be exact) and they cancelled my membership on 12/20. If you move and need your membership cancelled, BE PERSISTANT. DO NOT GIVE UP!! Call as many times as needed. It is very frustrating that these companies (Lady of America & Nat'l Fitness Financial Systems ) play games. If you move and there is no center near your new home, they have no choice but to cancel your membership. It just takes time, patience and persistance. Good Luck to all who are still having problems. I will NEVER join another fitness club affiliated with Lady of America or Nat'l Fitness Financial Systems. EVER!!!
Jacquelyn
Bristol,#4Author of original report
Sat, December 24, 2005
I had called NFFS every day, sometimes calling up to 3 times per day. I had to fax my information to them not once but over 8 times! How ridiculous!! After they (finally!)received verification of my move, they still played games with me. But I was persistant and it paid off for me. I called multiple times per day, every day, averaging 45 min-1.5 hours per phone call. I told NFFS that I was not hanging up until I had my membership deleted. I finally spoke to 2 women who were actually helpful. They even called me back to verify they received my faxes! I was able to show them proof of my move (3 things to be exact) and they cancelled my membership on 12/20. If you move and need your membership cancelled, BE PERSISTANT. DO NOT GIVE UP!! Call as many times as needed. It is very frustrating that these companies (Lady of America & Nat'l Fitness Financial Systems ) play games. If you move and there is no center near your new home, they have no choice but to cancel your membership. It just takes time, patience and persistance. Good Luck to all who are still having problems. I will NEVER join another fitness club affiliated with Lady of America or Nat'l Fitness Financial Systems. EVER!!!
Jacquelyn
Bristol,#5Author of original report
Sat, December 24, 2005
I had called NFFS every day, sometimes calling up to 3 times per day. I had to fax my information to them not once but over 8 times! How ridiculous!! After they (finally!)received verification of my move, they still played games with me. But I was persistant and it paid off for me. I called multiple times per day, every day, averaging 45 min-1.5 hours per phone call. I told NFFS that I was not hanging up until I had my membership deleted. I finally spoke to 2 women who were actually helpful. They even called me back to verify they received my faxes! I was able to show them proof of my move (3 things to be exact) and they cancelled my membership on 12/20. If you move and need your membership cancelled, BE PERSISTANT. DO NOT GIVE UP!! Call as many times as needed. It is very frustrating that these companies (Lady of America & Nat'l Fitness Financial Systems ) play games. If you move and there is no center near your new home, they have no choice but to cancel your membership. It just takes time, patience and persistance. Good Luck to all who are still having problems. I will NEVER join another fitness club affiliated with Lady of America or Nat'l Fitness Financial Systems. EVER!!!
D
Naples,#6Consumer Comment
Wed, November 30, 2005
Resend the information to them via certified mail, that way you will get a recept back and if they say again that they didn't get the stuff you will have proof of who signed for it. Good luck.