- Report: #703884
Complaint Review: Leanspa.com - Internet Internet
Reported By:
Erik Petterson -
Dixon, Missouri, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Leanspa.com
181 Marsh Hill Road, Orane Connecticut 06477 Internet, Internet, United States of America
Phone:
18008399990
Web:
www.getleanspa.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Leanspa.com getleanspa.com A promotional sampler quoted at $4.95, turned out to be a $79.00 a month NIGHTMARE. Internet
I saw an ADD for a weight reduction pill, read the testimonial by a journalist, and decided to try the JAVA coffee sampler /promotional deal and the Acai berry from "Leanspa". I did this through a connecting website, and purchased the products at a introductory offer $4.95, (as they claimed to be promotionals) I printed out the leanspa reciept, and saw that I was billed for $4.95 for the promotional sample.
I was sent the product sample. Then another. I then noticed a debt reduction for $79.99 on my February bank notices. This happend again in March...(The Java Coffee people did the same to me as well). I called leanspa. I was on hold for 35 minutes, then hung up. I immediatly called back, and was on hold again for an additional 30 minutes, before an employee name Sierra answered. I explained the issue, and my displeasure and canceled my order. She informed me that I must return the product to receive a full refund.
I am not happy with thier less then "steller" or non exsistent customer service. In addition they have a bogus return email address as well as a bogus non working "easy cancelation" order page. This is a SCAM. An unsavory ripoff.
Sincerely
Erik C. P
USA, Retired
I was sent the product sample. Then another. I then noticed a debt reduction for $79.99 on my February bank notices. This happend again in March...(The Java Coffee people did the same to me as well). I called leanspa. I was on hold for 35 minutes, then hung up. I immediatly called back, and was on hold again for an additional 30 minutes, before an employee name Sierra answered. I explained the issue, and my displeasure and canceled my order. She informed me that I must return the product to receive a full refund.
I am not happy with thier less then "steller" or non exsistent customer service. In addition they have a bogus return email address as well as a bogus non working "easy cancelation" order page. This is a SCAM. An unsavory ripoff.
Sincerely
Erik C. P
USA, Retired
