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  • Report:  #276108

Complaint Review: Leave The Mess To The Best - Indianapolis Indiana

Reported By:
- Indianapolis, Indiana,
Submitted:
Updated:

Leave The Mess To The Best
396 N. Raceway Rd. Indianpolis Indianapolis, 46234 Indiana, U.S.A.
Phone:
317-786-4537
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
This company is ridiculous and is run by a Crytal. They go around acussing other cleaning companies of posting their negative reviews- reviews that were made by upset customers of theirs. Not only has she accused my company of doing this, but she has also mentioned the names of other companies as well.

One minute I get calls/emails from here saying that she wants to work with me to try to figure out who did that, and the next she is acussing me and making threats.

My company has received a number of calls from non other than Crytal- the only person that you can ever get a hold of at this company. That's not including the numerous amounts of emails with threats to sue, file police reports and to report me to the BBB for something that she "believes" was done by me/my company, but yet can not give us any proof. The most recent threat by this woman was that she was going to "TAKE ME DOWN". I didn't take that lightly!

What kind of a business professional makes these kinds of threats?

She also made threats that she would post MORE negative remarks against my compnay on this site and on other sites as well- something that I already knew she was doing and we currently have a pending investigation on this matter. She posted one bad review on this site about my company, and we challenged her on that by offering to give this persone their money back and a free cleaning- and we did not hear back from this person (something she later confessed to doing. Maybe not a confession but a slip up)

To make a long story short- we will have to file a restaining order against this individual and her company because she made threats that were recorded about having our address and taking us down. We have been advised not to reply to the threats and to leave it in the hands of the authorities.

Not sure what kind of cleaning service they provide, but we just wanted to make everyone aware of this persons psychotic ways.

Is this not harassment?

Leave The MESS To The Best is a MESS is you ask me!

Harassed owner

Indianapolis, Indiana

U.S.A.


1 Updates & Rebuttals

Leave The Mess To The Best!

Indianapolis,
Indiana,
U.S.A.
Leave the Mess to the Best is a professional company. We have document proof as well as recorded calls

#2REBUTTAL Owner of company

Thu, September 27, 2007

Hello to all! Thanks for those of you that have taken your valuable time and posted such wonderful comments about my company. I am responding to Ms. Gloria D.'s review in which she posted a address which I would like to correct. To all of our customers, we are located in the Beech Grove area and we do not have anyone at our company that uses the address that Ms. D posted. I am not sure why that is showing up, but that is not our address. My personal address is also in Beech Grove, so I am not sure how you have a address for Raceway Rd. That is pretty far from where we are located. I would also like to confirm what our last review from Mrs. Ann said. All of our customers are fully aware that when they schedule the first clean with my company, I am arrive at their home or business as well as the crew. This is to discuss the paperwork and provide them with what I consider the ability to know they can not only trust our company, but also trust me. I sign all documents and receipts, so Ms. D, your fake complaint as Ms. N was very amusing. All of my customers have met me. NO EXCEPTIONS! I am very actively involved in my company. I have several young ladies who take calls in our office as well as one gentleman who helps out as well. Believe you me, it is not possible to run a company of our stature as a 'one man band'. Another thing that blows me away is the fact you even contradicted yourself in the phone call you had with my manager yesterday which was recorded. I would be more than happy to replay it for you. At one point you say 'I haven't even been on craigslist today' then you later say, 'I actually posted my ad on top of hers because she was pissing me off'. You then go on and even repeat word for word an entire sentence that NDavis317 supposily said, of which you had no idea about because you had said just a few minutes before you had not been on craigslist at all. Basically, you expect us to admit to a report that was made against your company of which we had nothing to do with. Your wanna be investigations into 'who" made the report has caused you to act irrationally and without using good judgement. Every time my company is questioned about these reviews, we will provide a website link to the audio phone call between you and my office yesterday which will be posted and active tomorrow morning (site undisclosed). We will provide IP address evidence that we have gathered proving you were behind the reviews. We refuse to subject our professional and mature attitudes to your immature actions. We do not desire to defame your company or post ridiculous complaints. Obviously you need to understand that we are your competitor. I know that given your actions, and the evidence I have seen, you obviously do not like the fact that there is somebody out here that is a challenge. I know that many competitors are vengeful, you are showing that to everybody. However it does not make the problem any better by trying to get back at you. We are of christian belief and we donate to many local area churches, food banks, etc. Those who know us know the truth. We will not wast our time making reviews on your company. You are not worth our time, and I believe by making this decision, we have shown the public who the real villian is. I wish you good luck and hope your attitude about your competiton changes for the sake of your business. Also, if you should decide to make up more lies about us, make sure youu get the information right, or at least somewhat believeable. All of my customers were provided links to the stuff you wrote and sent the phone calls via email. Several called our office and had a laugh. Bye.

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