- Report: #222816
Complaint Review: Legacy Long Distance - Cypress California
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Author Confirmed
Why?
Legacy Long Distance
10833 Valley View Street, Suite 150 Cypress, 90630 California, U.S.A.
Phone:
800-577-5534
Web:
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Legacy Long Distance Ripoff for long distance calls at a payphone Cypress California
I lost my cellphone when I was riding the bus one day. I ran to a payphone to call the bus compnay and could not find my calling card. I had heard that using your credit card was almost as cheap as using change. Since I had no change on my at the time, I thought this would be my best solution. I talked with someone at Legacy Long Distance and they told me it was $1.50 per minute. This seemed like alot, but I was not going to be on the phone that long. I made three phone calls that totaled less than 10 minutes all together. I was looking at my statement today and found that they were charging me $15.74 for 2 of the phone calls and $18.25 for the other one. This does not equate out to $1.50 per minute. This company is a big ripoff!! I am going to try disputing the charges as it was falsely advertised to me how much the calls would cost. Do not use this service, unless you too would like to be taken for a ride.
Shari
St Paul, Minnesota
U.S.A.
Shari
St Paul, Minnesota
U.S.A.
1 Updates & Rebuttals
Shari
St Paul,Minnesota,
U.S.A.
Legacy Long Distance Update
#2Author of original report
Wed, November 29, 2006
I called Legacy Long Distance after I saw what they were trying to put thru for authorizations on my credit card. They advised me there is a connection fee and a routing fee. When I talked to the operator before I placed my first call, I ask her how much the call was going to cost my and she stated, "$1.50 per min ma'am." She did not advise me of these other two fees. That is why the amount is so high, but I was told falsely how much the call was going to cost. Once the charges go thru on my card, I am going to dispute them, as I can lawfully do so because the amount was more than I was quoted. I will keep you all updated as to what happens, but please save yourselves time, effort and money, do not use this long distance phone service.
