• Report:  #69175

Complaint Review: Les Schwab - Juneau Alaska

Reported By:
- Juneau, Alaska,

Les Schwab
8555 Airport Blvd Juneau, 99801 Alaska, U.S.A.
Tell us has your experience with this business or person been good? What's this?
Well! Les Schwab in Juneau, Alaska is just as bad as anywhere else in the U.S. I thought it was just the usual very bad customer service and attitude found at many places in this capital city. Bill has the salesmanship of a grumpy baboon, and he's probably the manager.

When I called to inquire, I was told there were four wheels (rims) in stock for $49 -- I had mentioned that I didn't want anything expensive for my 15-year old car.

When I got there I was told they didn't have the $49 wheels in stock, so I wound up buying four wheels for $484 total -- they are way too fancy looking for my car. I needed them right away (too many flats), otherwise I would have ordered the cheap ones. Can't wait til those shiny wheels dirty up a bit.

From the looks of your complaint board, it probably would not do any good at all to write to Schwab headquarters (I'll do it anyway). The thing to do I suppose is shop around if you have the luxury of time and more than one place to buy wheels from.


Juneau, Alaska

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