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  • Report:  #1392900

Complaint Review: L'etoile Illustra Hydracare Skincare - Internet

Reported By:
Unhappy Individual - EXETER, California, USA
Submitted:
Updated:

L'etoile Illustra Hydracare Skincare
Internet, USA
Phone:
888-340-2258
Web:
www.instores.host/free-trial
Categories:
Tell us has your experience with this business or person been good? What's this?

Ordered "Sample" Product..,.paid shipping and handling as was told would be.  In fact, I believe it ended up being more than thought, but let it slide.  Tried the product and was not impressed with it, but had a very busy month and forgot to call and cancel future orders.  When I saw that my card had been charged for another order, I called and canceled future orders, not realizing they had not yet sent the product for the $39.24 they were charging me for.  When I called back, I was told that because I canceled future orders, and had not cancelled within the 14 day trial period, they charged me the $39.24 for the "Sample", and I was not due a refund. 



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