- Report: #1366682
Complaint Review: LinkShe - Internet
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Author Not Confirmed
Why?
LinkShe
Internet, USA
Web:
linkshe.com/
Categories:
Business Rating:
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LinkShe I ordered from them. The delivery took more than 30 days. I emailed them 3 days before my event and told them that it showed the items had been in Shanghai for weeks with no updated delivery information. They siad they showed it shipped and that I had to wait for delivery to return. It showed up the following Monday. After my event. I went on their website to submit a ticket as instructed to return the items. The website woudl not let me. Internet
I ordered 3 items online. I ordered them on or about the 3rd of March. The last week of March I showed an updated email taht my items had shipped and had been sitting in Shanghai. I reached out to Linkshe and wanted another update on delivery, why had it been sitting when would it arrive? It had been 3 weeks. They stated it had been shipped and I just needed to wait. I advised them that my event in was in 3 days and I woudl like to return the items since it was obviously not going to be delivered before my event. They said I needed to wait for it to arrive then submit a ticket to request a refund and return shipping information. Upon arrival 3 days after my event, and over 30 days after I placed the order, I went online to submit a ticket. Their website said my password was incorrect, I reset it. Then entered the system and it would not let me submit a ticket, the system let me clock on the words return/ecxchange, then there were no further buttons to push to find out what to do next. No continue, no next, no updated information to tell you next steps. I did this twice, logging out and logging in, both times needing to reset my password as it didnt recognize it, although I had just reset it. Same situation each time, no next steps etc.. Then I emailed them, it took them 24 hours to email me back with a reply that read "Why do you want to refturn" not signed no additional commentary. I advised them on why and have been waiiting more than a week for further instruction? Nothing. I have gone only again and the same thing occurs each time. It does not recognize me, I reset the password and then it stops at Returns and Exchanges.
The total was $97.30. I just want my money back. They can have their items, I just need to know where to send them. This is fraud. I am concerned for the thousands of people that order from them since they are on facebook. I reviewed recently many of the posts and it seems this is rampant.
Please help.
