Complaint Review: Lisa (Marlow) Crocker Starlight Starbright Coton Puppy Breeder - Endwell New York

i can only imagine the number of people who don't submit stories about Lisa Marlow, Crocker, whatever out of fear of retribution by these criminals.  i truly feel as though i 'rescued' a dog from her, that's the only thing good about the experience.  i'm not going to leave identifying details for her, but suffice it to say there were at least 3 indications that this was a very shady business - these three things being VERY major suspect things (ie, no one living at the home originally given as address, etc).  I'm lucky i didn't get my money stolen and actually ended up getting a dog out of it all, despite the fact it has had myriad health problems including a lifelong immunity disorder that had to be diagnosed by a specialist and which now requires daily use of steroids for life.  The specialist even said I should contact the breeder to inform her of this serious health issue so she can stop breeding that line -  as if she would care?? 

How much did Lisa pay you to write this or is this Lisa herself.  She is a con artist.  Like someone else said, the numbers don't lie.  I lived in the same area where she started this horrific "business".  There was even a news report on her and it wasn't concerning her ethical breeding practices.  She isn't even a breeder.  She imports these dogs from who knows where. Wake up!!  I hope that she truly is in jail as I've heard.  I know this is an old posting, but I don't ever want her to even be In the same vicinity of a dog much less con someone in to buying one.   By the way, I lived in the same area she did in 2003 and paid $1200 for what I thought was a Havanese.  I love him dearly but the list of his medical problems is too long to list.  I never got his papers, and when I tracked down where she lived I was told by her neighbors that she had packed and left in the middle of the night.  Do you still think so highly of her now?

I would just like to say that I am upset by the irate complaint Mr. Tinton has expressed with regard to his experience with Lisa Crocker as a dog breeder. 

Mr. Crocker mentions that his friend referred him to Lisa and that "although the reference did not have a particular problem with the Crocker's, she did indicate that they were hard to deal with".  If being very selective in choosing those worthy of receiving one of her puppies is considered hard to deal with, then perhaps they've never experienced a breeder who cares as much about the well being and life quality of her pups for the entirety of their existence as much as Lisa does. 

This woman is incredibly dedicated to her pups and if that makes her quirky in the eyes of some, so be it.  It means that she cares!  Should you feel inconvenienced, perhaps you need to take a step back and think about what you may have said or done to portray yourself as a questionable candidate to receive one of Lisa's pups.  Lisa took the time to put a lot of thought into pairing me up with a pup whose personality would fit my own in the most complimentary of ways.  It wasn't just a "Hey, do you have any puppies available?  If so, how much and when can I take one home?"  I consider the high degree of intensity through which Lisa screens the new parents of her pups to be a rare quality in breeders today.  So many people take on an attitude that is conducive to the pet shop approach and its inconsiderate nature making the adoption of a puppy more of a cheap "transaction" than a life altering decision that shouldn't be taken lightly.  

I couldn't be happier with my little Coton boy!!!  I purchased/adopted my pup from Lisa in November of 2007 and couldn't be happier!!!! I live in Boston and on the particular weekend that I was going to meet & take my puppy home, Lisa had another pup who was being adopted by a family residing on Long Island.  Lisa, her husband, and son drove 3+ hours from Ithaca to New York City in order to meet up with myself and the other family in a location that would be mutually convenient.  Aside from delivering our pups to us in person by hand, Lisa had personally put together little gift baskets of goodies for both pups to take home with them.  Included were their papers, (pedigree & vet records), greenies, toys that they liked from "home", a blanket for comfort as it had their home scent, and enough food & treats to carry them through the next few days should you not already be prepared with the proper supplies already.

In the eyes of a breeder, an individual who is very lax in the adoption process and not actively attentive BEFORE even receiving a puppy, may very likely portray that they're not taking the adoption of their pup-to-be seriously.  If seth went MIA after sending a check, why should Lisa be responsible for tracking him down to try to Sell away her pup to him?  He's not doing her any Favors!!!  I know for a fact that Lisa would rather keep a puppy or even take a puppy back if the adopting family or individual did not seem suitable or worthy of one of her dogs.  Lisa holds people to an ethical standard of great value.  Her pups are like her own children.  Adopting them out is not a careless procedure and is hardly treated as a business transaction...but rather a matter of the heart, to which I think is EXACTLY what you want in a breeder. 

I highly recommend Lisa Crocker as a breeder and owe her much of my happiness for helping me bring Finnegan into my life!!!

Take a look at ALL the compliants filed against you. Sorry, but the numbers speak LOUDLY against you. All we want as consumers is what we paid for....not complicated. I am still waiting for my AKC registration form from you. I purchased an AKC registered Tibetan Terrier with CHAMPION bloodlines and I want what I paid for.

First of all how can he be scammed when he got a more expensive puppy than he paid for and that he says is great? What he said is totally false and he left everything in the middle out and outright lied. The truth went like this: Sylvie was referred by another family that purchased a dog from me a few years ago (who spent almost three hours in my home). Sylvie contacted me and after talking a few times she sent a deposit for a puppy. When you purchase a puppy from us, I send you a form to fill out with your preference (or none) for color, gender and quality. It was returned to me with a deposit and no preference to gender or color. We chose a little boy to go to them. I tried contacting Sylvie many times over the weeks and I heard nothing from her. I was quite confused, but it has happened before where people left a deposit and disappeared. In the mean time I had a very serious family emergency and had to go our of town. I checked my e-mail using my phone and continued to try to contact Sylvie. While I was gone she finally wrote me a letter and said that her computer crashed which is why she never responded. Since she had the purchase agreement it had all of my information on it, so truly that was no excuse. The puppies weren't quite ready to go to their new homes but soon. We talked a couple more time while I was out of town. The puppies were ready to go but I was still away. I told Sylvie she could get the puppy from my husband. She could come up or he was going down to meet a family from Canada that was coming in for their puppy the next weekend and if she wanted, she could meet him at that time. I said if she didn't want to meet him, I would be home the following week and she could then come up so I could meet her too. She then told me that she wouldn't be able to get the puppy the next week because her family was going on vacation the following week for two weeks. That put it three more weeks. The weekend they were coming back we needed to get our oldest set in college and wouldn't be here. I said that was an unacceptable time frame and the puppy we selected needed to go to a new home sooner than that, and I didn't want to hold him another month. I told her that I had another litter that was going to be ready to go the week my daughter was going to college and I would switch their deposit to a puppy from that litter. The only puppy I had unspoken for was a show quality girl that I was holding back. That puppy was a $2500 puppy and I gave her to them for the same price as the one we initially picked. I heard nothing from them. I wrote and wrote and called and called and heard nothing from them. When the time came, I got my daughter in school and came back. still had the puppy for them and she was just ready to go. I still heard nothing from Sylvie (and had never heard of or met Seth, though I knew she was married). One afternoon I picked one of my kids up from school and stopped at the grocery store on the way home. When I returned home my 14 year old son was very distraught. There had been a man that showed up at the house banging on the door and hollering through the window. I don't know about you but my kids are not supposed to open the door for anyone they don't know regardless so they were doing as they were told up to a point. The guy was hollering to open the door. What my son should have done was call the police on him and not opened the door, but he did open it and walked outside. This "man" started yelling at my son and telling him he paid for a puppy and he wanted his puppy now. My niece is timid, 4'11 but is older and came out to make sure my son was okay along with my one year old nephew. My kids were raised to be respectful of adults, They was raised in the church with church schools and while very smart they were never ever put in a situation where they would have to handle something like this. They have been sheltered and had never even seen something like this much less had to deal with it. Had Seth bothered to call before coming over then we would have known who he was and would have been ready with his puppy. He did not. He left and left a business card with my son. He kept spouting off that he was a business man for some reason (don't know why he was trying to convince a kid of this or how it was relevant). Professional people are not known for yelling at kids they did not know about things they have no idea about. He turned out to be in "waste or sewage management" or something like that in New Jersey. I came home and my son didn't tell me the whole thing at that time, but did not tell me enough. I immediately called Sylvie again and low and she answered the phone. She is an extremely nice person and how she could be married to the type of person that would yell and intimidate kids (and ball face lie on the internet) is beyond me. I didn't realize what horrible person he was until later the next day or the rest of this would have gone much differently. We talked and she told me again that they still had no computer and she was thrilled about getting her baby. I told her if she would give me an hour then I would go to the store and pick up some things for her since she had nothing for the puppy. He had a meeting near me and I am not sure if she even knew he was coming. I wasn't letting the puppy go with nothing and I didn't have anything prepared. She was supposed to call me back after taking with her husband. She did and said he would be back in two hours. I ran to the store and got the puppy some food, toys, training treats, cookies and a greenie. I already had a blanket for her. Two hours came and no Seth and no phone call. Three hours, no Seth and no phone call. Finally Sylvie called me and said he would be there the next day at 9:00 AM. Of course, 9:00 came and went and then 10:00 and then 11:00. I called and called and left message after message then somewhere before noon he shows. I was livid at best and was having my say so with him. I walked outside and told him exactly what I thought of what he had done to my kids. He lied and said he was calm and he never cussed them and said all sorts of other things that were not true. I am sure he was embarrassed about his behaviour and wouldn't admit it. He told me he promised his wife he would be nice, and he was not. I was so mad I could have spit nails. You do not ever, I mean never mess with one of my kids. I told him I was giving him his deposit back to to get off of my property. He then started to threaten me about he would do this and do that. I said some things that weren't very ladylike and told him that he couldn't get his way by bullying me. That apparently he was a bully to children and women and that was lower than low. I did not respond to that sort of treatment. He changed his tune immediately. He begged me not to send him home without the puppy. He said Please don't do this, please don't do this. I said I didn't do it, he did. He said he hardly ever say his daughter and it was present for her and she would be heartbroken not to mention Sylvie would kill him. He apologized over and over for how he treated my kids and begged me to let him have the puppy. Against my better judgement I felt bad for Sylvie (and I really did like her) and their child so I let him have the puppy. I told them to call me if they needed anything, gave him all the stuff along with some wee wee pads for the drive home. He thanked me for getting it and for forgiving him and letting him take the dog home. I gave him instructions and training info. He never set foot inside my house as he was not welcome and not invited. He stood on the walk the entire time. He never saw anything in my house. I have a chain link fence yard which you can see in, and you can see that I had a huge garden and not a single cage or kennel since my dogs are in my house. So for the "conditions" he saw my yard, which at the time had about 25 pots with culinary herbs and some pink gerber daisys. I had some patio tomatoes in a pot and a flower bed with jalapeno plants since I didn't want them in with the rest of my garden out back. That is what he saw and nothing else. He outright lied about everything but most especially about anything to do with my "conditions" or the fact that I am a "puppy mill". As you know the worst thing that you can say about a breeder is to accuse them of being a puppy mill. Apparently even though I gave in and gave him the puppy after all he didn't like being stood up to by a woman, and decided to hurt me by lying. My house has some very distinctive things in it that you would not forget if you were here. Write Seth and ask him if he can describe any thing about it. Anything other than what he could see when I opened the door when I walked out. Ask him for specifics and then come see what I am talking about. He will not be able to tell you a single thing because he was never inside to describe anything. Some people will be ignorant enough to believe it without seeing for yourself. You have no right to think bad things or assume unless you come and see for yourself, especially since I am welcoming you to do so. My house is open to anyone for a visit at any time unless you act like a jerk, then you are not welcome in my home. My puppies sleep in a bedroom that we converted into a nursery which you are welcome to see as well. I have a dog door from our kitchen to the sunroom and another from the sunroom to the back yard and my dogs come and go as they please. I am the furthest thing from a "puppy mill" that you could hope to find. My babies and dogs are treasured members of the family. I just lost my temper at someone who deserved it and that decided even though he got his way, that he would hurt me. it happens all the time when you are a breeder. When you deal with people all of the time you get some wackos who no matter what you do for them they are not happy. With the internet, people can be nameless and faceless and write things about other people that they would never say to their face. It has turned into a place to trash people's reputations and you have no recourse. Think of it this way. If you are a teacher, one of your students could get mad at you for an "F" and find a forum and call you a child molester an ruin your career. If you are a cop, people could say you were brutal or asked for a bribe, if you owned a restaurant they could write bad reviews without ever stepping foot in your place, or say that you use stray cats for meat, so forth and so on just because you pissed them off maybe having nothing to do with your place of business, but to be spiteful they could try to hurt your business. I could find a website about something horrible and with my limited computer skills, I could copy the whole thing, replace the names all with "Seth" (or yours) and publish it. This would be very easy and there would be people that believed it. Some people are so sad (and sorry) that they want to be included in something no matter what joining in. Then you will have other people, people you never met swearing that the same things happened to them and then it won't matter any more who you are or what you actually did (or didn't do), you might as well have done what you were accused of since you have been convicted online. If you are a dog breeder and someone wants to hurt you either because you wouldn't sell them something, you are competition, you wouldn't do something that was unreasonable, or just because they can and have nothing better to do, then they call you a puppy mill. In this day and age an accusation is the same as being guilty because people don't think for themselves any more. They would rather read what the name less faceless people choose to spend their time on instead of learning the truth which can only be seen with your own eyes, not through the rantings of some wacko on the internet. If you take the time to read the garbage then you need to take the time to learn the truth. You are welcome to come to my home and look around. You can meet my dogs you can meet my puppies, you can see my pedigrees and you can see the conversations that took place between Sylvie and myself to see that Seth couldn't be more of a liar. He got a great dog by his own admission. You didn't hear anything about any problems with his puppy at all. He is just a liar and I have everything to prove it. How can you call someone a scam artist when they give you something you are happy with and more than what you paid for?

First of all how can he be scammed when he got a more expensive puppy than he paid for and that he says is great? What he said is totally false and he left everything in the middle out and outright lied. The truth went like this: Sylvie was referred by another family that purchased a dog from me a few years ago (who spent almost three hours in my home). Sylvie contacted me and after talking a few times she sent a deposit for a puppy. When you purchase a puppy from us, I send you a form to fill out with your preference (or none) for color, gender and quality. It was returned to me with a deposit and no preference to gender or color. We chose a little boy to go to them. I tried contacting Sylvie many times over the weeks and I heard nothing from her. I was quite confused, but it has happened before where people left a deposit and disappeared. In the mean time I had a very serious family emergency and had to go our of town. I checked my e-mail using my phone and continued to try to contact Sylvie. While I was gone she finally wrote me a letter and said that her computer crashed which is why she never responded. Since she had the purchase agreement it had all of my information on it, so truly that was no excuse. The puppies weren't quite ready to go to their new homes but soon. We talked a couple more time while I was out of town. The puppies were ready to go but I was still away. I told Sylvie she could get the puppy from my husband. She could come up or he was going down to meet a family from Canada that was coming in for their puppy the next weekend and if she wanted, she could meet him at that time. I said if she didn't want to meet him, I would be home the following week and she could then come up so I could meet her too. She then told me that she wouldn't be able to get the puppy the next week because her family was going on vacation the following week for two weeks. That put it three more weeks. The weekend they were coming back we needed to get our oldest set in college and wouldn't be here. I said that was an unacceptable time frame and the puppy we selected needed to go to a new home sooner than that, and I didn't want to hold him another month. I told her that I had another litter that was going to be ready to go the week my daughter was going to college and I would switch their deposit to a puppy from that litter. The only puppy I had unspoken for was a show quality girl that I was holding back. That puppy was a $2500 puppy and I gave her to them for the same price as the one we initially picked. I heard nothing from them. I wrote and wrote and called and called and heard nothing from them. When the time came, I got my daughter in school and came back. still had the puppy for them and she was just ready to go. I still heard nothing from Sylvie (and had never heard of or met Seth, though I knew she was married). One afternoon I picked one of my kids up from school and stopped at the grocery store on the way home. When I returned home my 14 year old son was very distraught. There had been a man that showed up at the house banging on the door and hollering through the window. I don't know about you but my kids are not supposed to open the door for anyone they don't know regardless so they were doing as they were told up to a point. The guy was hollering to open the door. What my son should have done was call the police on him and not opened the door, but he did open it and walked outside. This "man" started yelling at my son and telling him he paid for a puppy and he wanted his puppy now. My niece is timid, 4'11 but is older and came out to make sure my son was okay along with my one year old nephew. My kids were raised to be respectful of adults, They was raised in the church with church schools and while very smart they were never ever put in a situation where they would have to handle something like this. They have been sheltered and had never even seen something like this much less had to deal with it. Had Seth bothered to call before coming over then we would have known who he was and would have been ready with his puppy. He did not. He left and left a business card with my son. He kept spouting off that he was a business man for some reason (don't know why he was trying to convince a kid of this or how it was relevant). Professional people are not known for yelling at kids they did not know about things they have no idea about. He turned out to be in "waste or sewage management" or something like that in New Jersey. I came home and my son didn't tell me the whole thing at that time, but did not tell me enough. I immediately called Sylvie again and low and she answered the phone. She is an extremely nice person and how she could be married to the type of person that would yell and intimidate kids (and ball face lie on the internet) is beyond me. I didn't realize what horrible person he was until later the next day or the rest of this would have gone much differently. We talked and she told me again that they still had no computer and she was thrilled about getting her baby. I told her if she would give me an hour then I would go to the store and pick up some things for her since she had nothing for the puppy. He had a meeting near me and I am not sure if she even knew he was coming. I wasn't letting the puppy go with nothing and I didn't have anything prepared. She was supposed to call me back after taking with her husband. She did and said he would be back in two hours. I ran to the store and got the puppy some food, toys, training treats, cookies and a greenie. I already had a blanket for her. Two hours came and no Seth and no phone call. Three hours, no Seth and no phone call. Finally Sylvie called me and said he would be there the next day at 9:00 AM. Of course, 9:00 came and went and then 10:00 and then 11:00. I called and called and left message after message then somewhere before noon he shows. I was livid at best and was having my say so with him. I walked outside and told him exactly what I thought of what he had done to my kids. He lied and said he was calm and he never cussed them and said all sorts of other things that were not true. I am sure he was embarrassed about his behaviour and wouldn't admit it. He told me he promised his wife he would be nice, and he was not. I was so mad I could have spit nails. You do not ever, I mean never mess with one of my kids. I told him I was giving him his deposit back to to get off of my property. He then started to threaten me about he would do this and do that. I said some things that weren't very ladylike and told him that he couldn't get his way by bullying me. That apparently he was a bully to children and women and that was lower than low. I did not respond to that sort of treatment. He changed his tune immediately. He begged me not to send him home without the puppy. He said Please don't do this, please don't do this. I said I didn't do it, he did. He said he hardly ever say his daughter and it was present for her and she would be heartbroken not to mention Sylvie would kill him. He apologized over and over for how he treated my kids and begged me to let him have the puppy. Against my better judgement I felt bad for Sylvie (and I really did like her) and their child so I let him have the puppy. I told them to call me if they needed anything, gave him all the stuff along with some wee wee pads for the drive home. He thanked me for getting it and for forgiving him and letting him take the dog home. I gave him instructions and training info. He never set foot inside my house as he was not welcome and not invited. He stood on the walk the entire time. He never saw anything in my house. I have a chain link fence yard which you can see in, and you can see that I had a huge garden and not a single cage or kennel since my dogs are in my house. So for the "conditions" he saw my yard, which at the time had about 25 pots with culinary herbs and some pink gerber daisys. I had some patio tomatoes in a pot and a flower bed with jalapeno plants since I didn't want them in with the rest of my garden out back. That is what he saw and nothing else. He outright lied about everything but most especially about anything to do with my "conditions" or the fact that I am a "puppy mill". As you know the worst thing that you can say about a breeder is to accuse them of being a puppy mill. Apparently even though I gave in and gave him the puppy after all he didn't like being stood up to by a woman, and decided to hurt me by lying. My house has some very distinctive things in it that you would not forget if you were here. Write Seth and ask him if he can describe any thing about it. Anything other than what he could see when I opened the door when I walked out. Ask him for specifics and then come see what I am talking about. He will not be able to tell you a single thing because he was never inside to describe anything. Some people will be ignorant enough to believe it without seeing for yourself. You have no right to think bad things or assume unless you come and see for yourself, especially since I am welcoming you to do so. My house is open to anyone for a visit at any time unless you act like a jerk, then you are not welcome in my home. My puppies sleep in a bedroom that we converted into a nursery which you are welcome to see as well. I have a dog door from our kitchen to the sunroom and another from the sunroom to the back yard and my dogs come and go as they please. I am the furthest thing from a "puppy mill" that you could hope to find. My babies and dogs are treasured members of the family. I just lost my temper at someone who deserved it and that decided even though he got his way, that he would hurt me. it happens all the time when you are a breeder. When you deal with people all of the time you get some wackos who no matter what you do for them they are not happy. With the internet, people can be nameless and faceless and write things about other people that they would never say to their face. It has turned into a place to trash people's reputations and you have no recourse. Think of it this way. If you are a teacher, one of your students could get mad at you for an "F" and find a forum and call you a child molester an ruin your career. If you are a cop, people could say you were brutal or asked for a bribe, if you owned a restaurant they could write bad reviews without ever stepping foot in your place, or say that you use stray cats for meat, so forth and so on just because you pissed them off maybe having nothing to do with your place of business, but to be spiteful they could try to hurt your business. I could find a website about something horrible and with my limited computer skills, I could copy the whole thing, replace the names all with "Seth" (or yours) and publish it. This would be very easy and there would be people that believed it. Some people are so sad (and sorry) that they want to be included in something no matter what joining in. Then you will have other people, people you never met swearing that the same things happened to them and then it won't matter any more who you are or what you actually did (or didn't do), you might as well have done what you were accused of since you have been convicted online. If you are a dog breeder and someone wants to hurt you either because you wouldn't sell them something, you are competition, you wouldn't do something that was unreasonable, or just because they can and have nothing better to do, then they call you a puppy mill. In this day and age an accusation is the same as being guilty because people don't think for themselves any more. They would rather read what the name less faceless people choose to spend their time on instead of learning the truth which can only be seen with your own eyes, not through the rantings of some wacko on the internet. If you take the time to read the garbage then you need to take the time to learn the truth. You are welcome to come to my home and look around. You can meet my dogs you can meet my puppies, you can see my pedigrees and you can see the conversations that took place between Sylvie and myself to see that Seth couldn't be more of a liar. He got a great dog by his own admission. You didn't hear anything about any problems with his puppy at all. He is just a liar and I have everything to prove it. How can you call someone a scam artist when they give you something you are happy with and more than what you paid for?