- Report: #1071934
Complaint Review: Live Technicians - Duncan British Columbia
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Live Technicians
1564 Nimpkish Place Duncan, V9L0A6 British Columbia, Canada
Phone:
888-389-7614
Web:
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Live Technicians Live Technicians Duncan British Columbia Canada
I had problems with using Google to search and clicked on the 'help' link. Instead of Google, I to Live Technicians, who said that I have 'spyware problems' and that my computer is about to crash, since someone hacked into it. They told me I need to fix it and they would give me 3 years of 24-hour technical help if I pay $289.99.
Since I could not use my computer, and thought they sounded legitimate (remember, I could not use google search to verify if this company is legitimate), I paid them with my credit card. After almost 2 hours of remotely being accessed by a technician, I found that my computer problems were not resolved. In fact, now I can't even open up new emails.
I immediately requested a refund to my card and told them I will be reporting them to the Ripoff Report. After finally being able to access the Ripoff report through Google search, I found others had very similar problems. I was told that they are from Las Vegas, but the billing address is in Canada. Also, they had east Asian - Pakistani or Indian accents. Beware and do NOT trust this company. If I don't receive my refund, I will be reporting them to the authorities.
