Juls
Eagle Mountain,#2Consumer Suggestion
Sun, March 25, 2012
File with BBB. This helped us when dealing with this company. Well, it helped for awhile. We are dealing with the constant "we never received proof of insurance." again. I filed another complaint with the BBB. I'm not going to sit on the phone continuously, day by day with this incompetent company and my insurance company like I have had to in the past. My insurance agent said he has never dealt with a company like this. Even corporate sent proof of insurance to them. Proof has been faxed, emailed, and mailed. The BBB was very helpful and I'm confident they will be as helpful this time around as well. 6 more months and my loan is done. Good riddance to a company I will never use again. Now that my credit score is in the 600's, running across this company again shouldn't be an issue for me ever again. Fight back and keep proof of everything. Every payment, every phone call, every fax etc.
Robert
Irvine,#3Consumer Comment
Fri, December 30, 2011
So I ignored their bootleg fees and I sent in my regular car note
- For some reason they didn't have your insurance on file, ignoring an issue does NOT make it go away. But this doesn't go with your statement a bit later on. If you ignored the issue what reason would your insurance have to send the information "multiple" times?
Now the next issue is what insurance do you have? I am not talking company(although it wouldn't be the first time an insurance company said they did something and didn't), I am talking about the level of insurance. Because when you finance a vehicle the lender requires you to have "FULL" coverage. That is not only liability but Comprehensive as well. They also generally require a minimum deductible(such as $500). If you do not meet these terms they do have the right to put in "Force Placed" insurance.
Is there a way to see how many money orders they have received from me?
- A company can only show you what they received. If you want to find out if the MO ever got cashed you will have to take it up with the company that issued the money order. If you have proof that they cashed the Money Orders then you need to deal with them and show them this proof. But if this is another case of you just paying what you want not what they say you owe then you still may be considered late.