- Report: #1469094
Complaint Review: Logisticare Solutions - Phoenix Arizona
Reported By:
Coneyislandkid -
Mesa, Arizona, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Logisticare Solutions
4832 E. McDowell Rd Phoenix, 85008 Arizona, United States
Phone:
866-418-9830
Web:
logisticare.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Logisticare Solutions I was employed at through a staffing agency. The two weeks of training went well and then I was put on a phone and assigned to work on the floor, taking calls from customers, while I also spent some time 'shadowing, that is, listening to other employees on calls, just to get an idea of how to handle the calls. I was assured by my team leader Syd, that everyone makes mistakes in the beginning and not to worry about it, that we'll work with you and do everything to help you succeed. He and the other floor supervisors all told me that for the first month they don't let mistakes count against you as long as they're honest mistakes, the type that most people make and that they see you're putting forth the effort to do well. Well, Syd booted me out after just three days on the phone. Phoenix Arizona
I was told in the beginning that they would do everything to help me succeed at Logisticare and that I needn't be too concerned about making mistakes in the beginning because everyone does. They had me listen to several experienced employees on the phone, just to get an idea of how to handle the calls. My supervisor and team leader, Syd, was very nice and gave me all the encouragement he could muster in the beginning. I was feeling just great due to the nice friendly atmosphere and I really gave it all my effort to try and get started on the right foot. Well, the euphoria didn't last too long because Syd booted me out of there after just three days, with no warning. He very sneakily called the staffing service and said he didn't want me there anymore. That was after just three days on the phone, after assuring me that they would give me a chance to succeed and that I would get all the help I needed. When I confronted him, he had nothing to say to me, essentially giving me bogus reasons that had nothing to do with the facts and the effort I was putting forward. What happened to the 'chance' they were supposed to be giving me, to succeed as part of their team? Three days on the phones isn't really much of a chance. Thank you Syd for giving me the chance you promised, with your warm, positive and upbeat persona that turned out to be so phony and backstabbing! For myself, this was a very negative reflection on Logisticare Solutions of Phoenix. Now, the staffing service won't send me on any more assignments due to Syd's request for them to terminate me from this assignment after just three days. This came without warning, as I was given nothing but positive strokes. Once again, thank you Syd!
