anonymous
San Diego,#2Consumer Comment
Sun, May 22, 2011
First, gambling online is f*****g stupid. But you already said you were stupid, so I won't belabor the point.
Second,
"It has unfortunately just been brought to our attention that any payments made recently have been unsuccessful. We have now lost all processing capability for the USA, including the ability to make payments.
We do of course offer our most sincere apologies for this; however we have done everything possible to try to facilitate the
payments and the situation is not one that is in our control.
Please be assured that we have investigated and exhausted all possibilities.
There are no alternatives available, and therefore any further questions, concerns or complaints we will unfortunately not be able to respond to. "
If you read the rules, terms and conditions link, you'll figure out that if you, or any third party do a chargeback (which the government did a HUGE one when they shut down the payment processing) then they don't have to pay anyone anything.
Sure, they COULD do wire transfers, they COULD use prepaid cards, they COULD print checks.....but their terms and conditions say they don't have to. Why would they give away money if they don't have to?
"Well, they managed to screw me around for weeks, first delay was we need documentation of you are... I don't know, you accepted my deposits via my credit card, e wallet, Use my Wallet and my bank for years and all of a sudden you need to verify who I am???"
You know why they f****d around with you? Because if you had had your "big win" 2 days earlier, or 2 weeks or 2 months or 2 years earlier, you would have puked up the same ripoff report, because they wouldn't have paid then either. The only reason they told you, "oh, we f****d up, we got the deposit back....oh, we need ID from you, uh, where the f**k is the radio button for excuse number 14...." is because if they can string you along just a FEW more days, and a FEW more days, and a FEW more days, they can get you to play and lose more money.
With the right set of circumstances, they could convince you that the deposit will show up in 24 hours, for the rest of time. And they would have, too, if they could get you to donate just a little more money to them.
"So what recourse do we have??"
Track down the casino owners, and put bullets in their heads?
Seriously, that's about all you can do. Even if you could magically teleport the whois contact for carmen media
(Organisation Name: Carmen Media Group Ltd
Contact Name:
John Holmes
Address Line 1:
651 Europort
Address Line 2:
City / Town:
Gibraltar
State / Province:
Zip / Postcode:
000000
Country:
GI
Telephone:
+350.20043315
Fax:
+350.20043347)
into whatever courthouse is convenient to you, he would just point at the T&C's and say, we don't have to pay anything. See?
As a final note, I hope you have learned never to do business with anyone, where the only way to get money back is to get on your knees and pray for the benevolence of the moneyholder.
(And, of course, what the f**k do you think the chance is that the contact in Gibraltar is REALLY named John Holmes?)