- Report: #1405955
Complaint Review: Luminary Skincare - Internet
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Author Not Confirmed
Why?
Luminary Skincare
Internet, USA
Phone:
877-919-9519;800-995-7145
Web:
http://luminaryskincare.org/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Luminary Skincare ILMNTRA*ILLUMINTRAEYE TRUWELLNESS I ordered a Free Product Trial. It became expensive recurring charges. Two charges of $94 each (2 products, I only ordered one.) each month. No notification that the trial membership would be rolled into a recurring subscription if not cancelled. When finally cancelled, They would not give a full refund. Po Box 23976, St. Petersburg, FL 33742 product from FL; credit card stmt CA
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I ordered a free trial of a skin cream. (Approx. $5.00) When I placed the order, I was offered a second product. There was no place to decline. When I placed the order I was surprised that I was charged extra for a second product. I have since received 4 charges to my credit card for approx. $94.00. I called to cancel the order and have the charges reversed. They would not give a full refund. There was no indication that this was an ongoing subscription that needed to be cancelled. I've read lots on the internet about a scam relating to Johanna Gaines from the TV show Fixer Upper. This is part of that scam.
