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  • Report:  #111347

Complaint Review: LUSHBAGS - Nationwide

Reported By:
- CHARLOTTE, North Carolina,
Submitted:
Updated:

LUSHBAGS
WWW.LUSHBAGS.COM Nationwide, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I ordered a purse from Lushbags on March 18, 2004. In June 2004 the handles began to tear away from the bag. I contacted Lushbags via email and received a pleasant response that they would replace my bag if I sent verification of my purchase. I quickly sent the requested information in and requested an address to send the damaged bag.

After 3 days I emailed with no response I emailed them again and informed them that I was waiting on their response. The response I got was they were not going to exchange my bag because it was too old. I resent them the email proving to them that they said they would exchange my bag and from that day forward I get no response and I email them weekly.

My Opinion of LUSHBAGS is crooked and dishonest not to mention horrible customer service.

Rhonda

CHARLOTTE, North Carolina
U.S.A.


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