- Report: #370154
Complaint Review: Luxury Locs - Internet
-
Author Confirmed
Why?
Luxury Locs
luxurylocs.net Internet, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Luxury Locs false advertisment Internet
I also ordered though luxury locs and I agree, it is a ripoff!!! The hair that was sent to me looked nothing like the pictures being advertised on the website. I ordered Indian natural curly and it was horrible. I will never order from this company again. I also spoke with Renee and told her the hair looked nothin like the pictures advertised.. Please DO NOT order from this company if u want quality hair.
Tomeka
fort worth, Texas
U.S.A.
Tomeka
fort worth, Texas
U.S.A.
5 Updates & Rebuttals
Luxury Locs
Jefferson,Georgia,
U.S.A.
this customer ordered two more times
#2UPDATE Employee
Fri, May 29, 2009
Tomeka, what you are not disclosing is that, when you notified us that the order was incorrect, we immeditely offered to fix the problem. We even sent another shipment to you before receiving the incorrect one back first. You also are not disclosing that you have since ordered from us again, and again, you had issues... this is real hair, and it will behave as such. It is not processed and no two bundles are going to be the exact same. This is meant in no way to offend, but perhaps store bought remy is a better fit for you. Thanks, R.L. Luxury Locs Customer Care
Luxury Locs
Jefferson,Georgia,
U.S.A.
this customer ordered two more times
#3UPDATE Employee
Fri, May 29, 2009
Tomeka, what you are not disclosing is that, when you notified us that the order was incorrect, we immeditely offered to fix the problem. We even sent another shipment to you before receiving the incorrect one back first. You also are not disclosing that you have since ordered from us again, and again, you had issues... this is real hair, and it will behave as such. It is not processed and no two bundles are going to be the exact same. This is meant in no way to offend, but perhaps store bought remy is a better fit for you. Thanks, R.L. Luxury Locs Customer Care
Luxury Locs
Jefferson,Georgia,
U.S.A.
this customer ordered two more times
#4UPDATE Employee
Fri, May 29, 2009
Tomeka, what you are not disclosing is that, when you notified us that the order was incorrect, we immeditely offered to fix the problem. We even sent another shipment to you before receiving the incorrect one back first. You also are not disclosing that you have since ordered from us again, and again, you had issues... this is real hair, and it will behave as such. It is not processed and no two bundles are going to be the exact same. This is meant in no way to offend, but perhaps store bought remy is a better fit for you. Thanks, R.L. Luxury Locs Customer Care
Luxury Locs
Jefferson,Georgia,
U.S.A.
this customer ordered two more times
#5UPDATE Employee
Fri, May 29, 2009
Tomeka, what you are not disclosing is that, when you notified us that the order was incorrect, we immeditely offered to fix the problem. We even sent another shipment to you before receiving the incorrect one back first. You also are not disclosing that you have since ordered from us again, and again, you had issues... this is real hair, and it will behave as such. It is not processed and no two bundles are going to be the exact same. This is meant in no way to offend, but perhaps store bought remy is a better fit for you. Thanks, R.L. Luxury Locs Customer Care
Luxury Locs
Jefferson,Georgia,
U.S.A.
you received an order for free!
#6UPDATE Employee
Fri, May 29, 2009
Tomeka, what you are not disclosing is that, when you notified us that the order was incorrect, we immeditely offered to fix the problem. We even sent another shipment to you before receiving the incorrect one back first. You also are not disclosing that you have since ordered from us again, and again, you had issues... this is real hair, and it will behave as such. It is not processed and no two bundles are going to be the exact same. This is meant in no way to offend, but perhaps store bought remy is a better fit for you. Thanks, R.L. Luxury Locs Customer Care
